Overview
Roles
This topic describes roles and permissions.
Activating your Account
This topic describes how to activate your Aviation ID account, once your account request has been approved.
Logging in to Aviation ID
This topic describes how a user logs in to the Aviation ID, once their account has been activated.
Logging in with Identity Provider
This topic describes how a user logs in to their company using Identity Provider (IDP), instead of Aviation ID.
Navigating
This topic describes how to navigate the Aviation ID application, including the role-specific tabs.
Adding a New User
This topic describes how a Company Administrator creates an account on behalf of a user.
Adding Multiple Users
This topic describes how a Company Administrator registers multiple users.
Editing a User's Account
This topic describes how a Company Administrator can change a user's account information and settings.
Suspending a User's Account
This topic describes how a Company Administrator suspends a user's Aviation ID account.
Reactivating a User's Account
This topic describes how a Company Administrator reactivates a user's Aviation ID account that has been suspended.
Deleting a User's Account
This topic describes how a Company Administrator deletes a user's account.
Creating a Guest Account
This topic describes how a Company Administrator creates a guest account.
Setting Up E-Mail Preferences
This topic describes how an administrator selects the e-mail notifications they want to receive.
Resetting a User's Permanent Password
This topic describes how a Company Administrator resets a user's permanent password.
Setting Preferred User ID for Existing Accounts
This topic describes how the enterprise portal administrator (EPA) can make a user's Aviation ID user ID the same as their Remote Identity Provider (RIDP) user ID.
Using Multi-Factor Authentication
This topic describes how a Company Administrator sets multi-factor authentication options.
Registering a Company
This topic describes how a Company Administrator or other company representative registers a company.
Updating your Company
This topic describes how a Company Administrator updates their company's surrogate e-mail.
Viewing Users
This topic describes how a Company Administrator views a list of their users and customizes and exports their view.
Verifying Existing User
This topic describes how a Company Administrator looks up details about a user.
Viewing Non-Active Accounts
This topic describes how to view a list of users whose accounts have been created but not activated within a specified period of time.
Resending an Activation E-Mail
This topic describes how a Company Administrator resends an activation e-mail to a user who did not receive it or when the initial activation e-mail is no longer valid.
Making Users Visible
This topic describes how a Company Administrator can make guest account users visible.
Removing User Visibility
This topic describes how a Company Administrator removes user account visibility.
Requesting Access to an Application for a User
This topic describes how an Application Administrator requests user access to an application.
Subscribing a User to an Application
This topic describes how a Company Administrator subscribes a user to an application.
Batch Subscribing Users to an Application
This topic describes how a Company Administrator can download templates for batch subscribing users.
Changing a User's Access to an Application
This topic describes how a Company/Application Administrator changes a user's subscription period for an application.
Suspending a User's Access to an Application
This topic describes how a Company/Application Administrator suspends a user's access to an application.
Reactivating a User's Access to an Application
This topic describes how a Company/Application Administrator reactivates a user's access to an application after it has been suspended.
Deleting a User's Access to an Application
This topic describes how a Company/Application Administrator removes a user's access to an application.
Ordering Hardware Tokens
This topic describes how a Company Administrator orders hardware tokens.
Linking Digital Certificate to a User’s Account
This topic describes how an administrator links a digital certificate to a user’s account as an enhanced multi-factor authentication (MFA) device.
Activating your Multi-Factor Authentication Device
This topic describes how a user activates their MFA device.
Logging in with a Multi-Factor Authentication Device
This topic describes how a user logs in to the Aviation ID using their Multi-Factor Authentication (MFA) device.
Authenticating with a Multi-Factor Authentication Device
This topic describes how a user authenticates with their Multi-Factor Authentication (MFA) device.
Viewing your Multi-Factor Authentication Settings
This topic describes how a user views their Multi-Factor Authentication (MFA) settings.
Resetting your Hardware Token
This topic describes how a user can reset their hardware token if their hardware token is locked, due to multiple login failures.
Changing your Password
This topic describes how a user resets their password.
Changing your User ID
This topic describes how a user changes their user ID.
Switching Accounts
This topic describes how a user switches between their Home organization account and a Host or Guest organization account.
Viewing Company Details
This topic describes how a user views information about their company, including the company's ID and type, surrogate e-mail, contacts, administrators, and application access.
Changing your Security Questions
This topic describes how a user resets their security questions.
Requesting Access to an Application
This topic describes how a user requests access to an application.
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