At Fair, our goal is to make the process of getting a car easy. One of the ways we do this is through electronic communication, which allows us to do business with you quickly and with no paperwork. Pretty neat, huh? Since this arrangement requires your consent, you may want to know all the details and legal nitty gritty that comes along with it, which we've provided for your reading pleasure here:

As part of our relationship, we need to provide you certain information "in writing." The federal E-SIGN (Electronic Signatures in Global and National Commerce) Act and state laws allow us to provide you this information electronically with your prior consent, and conduct transactions with you electronically. This means you can: (1) submit requests and obtain approval for your Fair vehicle and sign electronically, and (2) receive notifications, disclosures, and/or manage your accounts conveniently all online. Please read this E-SIGN Policy carefully prior to providing us with your consent.

  1. Definitions.

    "We," "us," "our," and "Fair" means Fair Servicing, LLC or Fair Rideshare Servicing, LLC, and/or its current or future affiliates.

    "You" and "your" means the person giving consent, and each additional account owner, authorized signer, representative, and/or user identified on any mobile application, product, service, or account that you download, request, administer, use, or access from or with us.

    "Communications" means each notice, disclosure, agreement, acknowledgement, form, consent, statement, policy, record, document, preference, privacy policy, or other information we provide to you, or that you submit, agree to, or sign at our request.

  2. Consent to Use Electronic Communications.

    When you use the Fair mobile application ("App") on your mobile device and for any transaction to which this disclosure applies, you agree that we may provide you with any Communications by electronic means and use electronic signatures where needed. Such Communications include, but are not limited to, legal or regulatory notices or disclosures related to our contract, product or service, including privacy policies and notices. Your consent will remain in effect until you give us notice of withdrawal. Please note that if you do not consent or withdraw it, you may not be able to complete certain transactions with us. We may in our discretion provide you, or require you to provide us, certain Communications in paper even if you have chosen electronic means.

  3. Method of Providing Communications.

    All Communications in electronic form will be provided either (1) via the App on your mobile device, (2) via e-mail or text message, or (3) via a website. You also agree that we may store and make copies of certain Communications available to you via the App.

  4. Copies; Paper Copies.

    You may obtain a copy of any electronic Communication by saving a copy or sending it to a place where you can print. You have the option to receive paper copies of any Communication we have provided by contacting us at 800-584-5000. Such request will not be in itself a withdrawal of your consent. You may have to pay a fee for the paper copy unless specified by law. We recommend that you print or save all electronic Communications for your records.

  5. Withdrawing Consent.

    You may withdraw your consent at any time by contacting us at support@fair.com or 800-584-5000. Your withdrawal will become effective after we have had reasonable time to act on it. Withdrawal of consent in some instances may mean that you will not be able to complete certain transactions with us.

  6. Modification and Termination.

    We may modify this disclosure and consent by providing you, as required by law, notice and opportunity to renew consent. We may terminate your ability to receive electronic Communications and/or your access to the App for any reason, including if you do not provide this consent or refuse to accept or violate any of the policies or terms and conditions applicable to the App.

  7. Contact Information.

    You agree to promptly notify us of any change in your email address via the App. An electronic Communication will be deemed provided to you if we use the email address we have on record for you.

  8. Hardware and Software Requirements.

    To access and receive electronic records and use electronic signatures, you must have a mobile device (such as a smartphone or tablet) with Internet access, a current version of the App, the ability to view PDF formatted Communications, and an operating system capable of supporting the foregoing. You must also have an active and valid email account. You will need a printer to print a paper copy of any electronic Communication. These minimum requirements are subject to change, but if such changes affect your ability to access your electronic records, we will give you notice of such changes with the right to withdraw consent.

  9. Acknowledging Consent to Electronic Means

    By clicking the button to proceed, you are confirming that:

    • You can access and print or save this E-SIGN Policy and all electronic Communications;
    • You have the hardware and software described above, including an active email account; and
    • On behalf of yourself and all account owners and authorized signers identified by you, you agree to the use of electronic Communications on the terms described here and affirmatively consent to electronically (1) receive Communications, (2) enter into agreements with us, and (3) provide us account directions and updates.