When a friend or loved one dies or death is expected to take place soon, there are many details to take care of. This can be a very stressful time. You are grieving and may have assumed a great responsibility by taking on the task of making funeral arrangements for someone you care about. The following information will make this difficult time easier for you.
Register the death certificate if you aren’t working with a director. After the passing has been legally documented by a medical professional, you can retrieve an official death certificate needed for burial or cremation. Normally, the funeral director handles the paperwork. When doing it yourself, contact your the registrar or vital statistic office in the area where the deceased lived.[11]
We’ll take you through the steps of arranging a funeral — from making the first calls when someone dies to taking care of the financial and administrative matters that have to be handled following the funeral. If a death has already taken place and you have not yet begun to make notifications, visit our First Call page. This page has information that can help you understand what steps you need to take right away.
Discuss the funeral plans and costs with the director. After the transportation happens, talk to the director again to plan the funeral. You may do this over the phone, but it helps to visit them in person to go over all your options. There are a lot of choices to make in what may be a difficult time, so you may want a friend or family to come along for support.[7]
We strive to be professional, courteous, understanding, and above all, compassionate in our service. When selecting a funeral service, we suggest to our families the three most important items to remember: 1. Every funeral is a dignified funeral; 2. Stay in a price category that you can afford and most importantly, 3. Whoever is paying for the funeral, such as a surviving spouse, they need to maintain their same standard of living or better.
Most businesses provide convenient product and service information online, prices, and even post their general price list (GPL). This makes it easier to compare prices and service/merchandise options available locally. The Federal Trade Commission requires providers to give customers accurate and itemized price information and disclosures about other services, whether the customer asks in person or over the phone.
After determining the above, the next step is to research your service and provider options. If death has already occurred, you can contact a local funeral home, cremation provider or cemetery. Your chosen provider can help you arrange the funeral, memorial and/or interment service you desire; provide information about your various product and service options; explain the costs involved for merchandise, services, and other professional fees; and help you create an obituary or death notice and obtain official death certificates.
From Google to online directories to asking friends and family members, there are many ways to find funeral homes in your area. Once you’ve determined what your criteria are for a funeral home, you can begin to make use of these resources to find potential funeral homes. Ask friends and family members about any funeral home experiences they’ve had, look at funeral homes’ websites, and search for local funeral homes using online directories. More and more, funeral homes reviews are appearing on customer review sites, such as Yelp and Angie’s List, and those might be helpful resources as well.
If you've formally prearranged your funeral or memorial service with a provider, then you should keep those documents with your other important papers at home—and let your loved ones know of their existence and their location—so they have timely access to them when necessary. If you keep your legal documents in a safe, or offsite in a safety-deposit box, then you should ensure that your loved one(s) also know the safe's combination or can access the key.
If you can’t find a price survey, look online or in the phone book for funeral home listings. Call five or six and get their prices for your chosen arrangement; perhaps ask about casket and urn prices as well. If a particular funeral director seems uncooperative, cross him off your list. Do the costs fit within your budget? If not, you may have to consider a more affordable type of arrangement, look beyond your immediate area for lower prices, or eliminate extra expenses like embalming or visitation.
For families minded to take a more hands-on approach, there are coffin suppliers who deal directly with the public. However, it is important be aware of quality and that many crematoria expect coffins to be accredited by the Funeral Furnishing Manufacturers’ Association or other authority. Crematoria also require coffins to be compliant with Government regulations on emissions. Check with suppliers and the crematorium in question before making payment.
Traditionally, people send funeral flowers or sympathy flowers as a sign of support and to express their condolences. For the past several decades, however, families have also used the phrase "In lieu of flowers..." in death notices and obituaries to suggest their preference for funeral memorial donations instead of, or in addition to, flowers. Thus, you should decide if attendees may send flowers, if you'd rather they donate to a chosen charitable organization or cause in memory of the deceased, or if either form of expression is appropriate.
When you have experienced the loss of a loved one, you can trust us to guide you through the arrangements necessary to create a meaningful ceremony that celebrates the unique life being honored. Our staff is committed to providing your family with the highest quality care and service in your time of need, and we take pride in our responsibility to lighten your burden as you take the first steps toward healing. 
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