Ask your family some specific questions. Do they have preferences about the type of final arrangement? If you are planning for a loved one, did he or she leave any written instructions? Have arrangements at a certain funeral home already been prepaid, perhaps years ago? Be sure to look for any documents that will help in the decision-making process before going forward.
If you visit a funeral home in person, the FTC requires the funeral provider to give you a general price list itemizing the cost of the items and services the funeral home offers. If the price list does not include specific prices of caskets or other burial containers, laws require the funeral director to show you price lists. If it’s more convenient and less stressful to call funeral homes by telephone, the Funeral Rule enforced by the FTC requires funeral directors to provide price information on the phone.
Fellow members need your help in answering critical questions. As an exclusive service to members, the OFDA's Q&A page allows you to share common questions and maybe not-so-common answers. You can even share your stories of unique and/or interesting services that you have provided. Maybe your story will answer someone's question before they even ask it!
Evangelist Ceola Walker Baker, age 78. Heaven Sent April 3, 1942 and Heaven Bound October 22, 2020. Ceola was born in Birmingham, AL to Samuel Sr. and Sally Walker. Ceola was a member of Miracle Cathedral where she served as an Ordained Evangelist, Church Mother, Missionary, and Mime Ministry. She loved feeding the community with… Read complete obituary here.
Your first meeting with a funeral director (sometimes referred to as an "arrangement conference") can take place in person—either at the funeral home or at your own home—or over the phone. This initial meeting is an opportunity for you to ask questions, learn more about the services offered by the funeral home, and get a general sense of what the funeral home in question is like. The funeral director should be friendly, courteous, well-informed and compassionate. You may have many questions and requests, and the funeral director should listen attentively and provide answers.
You should feel comfortable with the funeral director at the funeral home. Your first meeting is an opportunity for you to ask questions, learn more about the services offered, and get a general sense of what the funeral home in question is like. Cost is another consideration, and it’s okay (and can be a good idea) to comparison shop if you feel uneasy about quoted prices. And if you’re not sure where to start, but you know what cemetery you want to use, consider asking the cemetery for their recommended funeral homes.

You made a good point when you talked about how it is important to schedule an appointment for a visit when you are looking to hire a funeral home for their services. Losing a loved one is not an easy process for anyone, and in my opinion, it is important to reduce as much stress as possible in situations like these. If I had to plan a funeral for a loved one, I would definitely want the help of a funeral home.

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