My wife is in charge of planning the funeral of a relative of hers, and I think this article has some good points. I like how you suggest she ought to visit a couple funeral homes and bring a list of questions to ask during the visit. I’m sure this would be the best way for her to ensure she is picking out the right funeral home for the memorial services.
Ask yourself: How important is a convenient location? Do you prefer proximity to your home, place of worship, or cemetery? Is price a critical factor? How flexible is your budget? If you or your family used a funeral firm in the past, how satisfied were you? Do you have special religious or cultural requirements? If you want a viewing or service, will you need a large facility with ample parking, high-tech video screens, or handicap-accessibility? Or is simplicity your first priority?
You will likely need a funeral director to help you make arrangements for handling the body, but in many states, this is not required. If you are in an area that permits home funerals and burials, you may be able to handle most of the preparation yourself. See our page on home funerals and burials. As far as arranging the ceremony, you may find that you would like to work with a funeral celebrant. A funeral celebrant is a trained professional whose job is to help you plan the type of ceremony you would like.
If you visit a funeral home in person, the FTC requires the funeral provider to give you a general price list itemizing the cost of the items and services the funeral home offers. If the price list does not include specific prices of caskets or other burial containers, laws require the funeral director to show you price lists. If it’s more convenient and less stressful to call funeral homes by telephone, the Funeral Rule enforced by the FTC requires funeral directors to provide price information on the phone.
You made a good point when you talked about how it is important to schedule an appointment for a visit when you are looking to hire a funeral home for their services. Losing a loved one is not an easy process for anyone, and in my opinion, it is important to reduce as much stress as possible in situations like these. If I had to plan a funeral for a loved one, I would definitely want the help of a funeral home.
Comparison shopping doesn’t have to be too challenging, especially if it's done before the need for a funeral arises, says the Federal Trade Commission. “Thinking ahead can help you make informed and thoughtful decisions about funeral arrangements. It allows you to choose the specific items you want and need, and to compare the prices several funeral providers charge,” the FTC says.
Arranging a funeral can seem like a daunting responsibility during a trying time, but it's an essential part of expressing grief. Contact a funeral director for guidance on setting up the funeral, completing legal documentation, and reserving space at a cemetery or crematorium. Personalize the service with music and decorations and you'll create a memorial service everyone will love.
Keeping in mind your personal priorities, do further research. Visit the funeral homes’ websites. Ask your family, friends and colleagues for their experiences with any of your choices. You could also check online customer review sites, or ask your local Funeral Consumers Alliance if they have received any complaints about any of them. Then focus your attention on two or three of the most promising choices.
From Google to online directories to asking friends and family members, there are many ways to find funeral homes in your area. Once you’ve determined what your criteria are for a funeral home, you can begin to make use of these resources to find potential funeral homes. Ask friends and family members about any funeral home experiences they’ve had, look at funeral homes’ websites, and search for local funeral homes using online directories. More and more, funeral homes reviews are appearing on customer review sites, such as Yelp and Angie’s List, and those might be helpful resources as well.
Ask your family some specific questions. Do they have preferences about the type of final arrangement? If you are planning for a loved one, did he or she leave any written instructions? Have arrangements at a certain funeral home already been prepaid, perhaps years ago? Be sure to look for any documents that will help in the decision-making process before going forward.![]()
If you visit a funeral home in person, the FTC requires the funeral provider to give you a general price list itemizing the cost of the items and services the funeral home offers. If the price list does not include specific prices of caskets or other burial containers, laws require the funeral director to show you price lists. If it’s more convenient and less stressful to call funeral homes by telephone, the Funeral Rule enforced by the FTC requires funeral directors to provide price information on the phone.
Keeping in mind your personal priorities, do further research. Visit the funeral homes’ websites. Ask your family, friends and colleagues for their experiences with any of your choices. You could also check online customer review sites, or ask your local Funeral Consumers Alliance if they have received any complaints about any of them. Then focus your attention on two or three of the most promising choices.
I have a friend who just lost a loved one, and is trying to find a funeral home that he can use for the viewing procession. It really helped when you said to visit several funeral homes and compare prices and location with each one to find one that’s the most convenient. Hopefully this should help my friend narrow down his choices for what funeral home he should choose that’s affordable, and in a convenient place to go to.

