Planning a funeral or memorial service is a highly personal process, and your decisions will be shaped by your life experiences, your relationship to the deceased, what the deceased wanted or what you desire for yourself after you die, what you can afford, and a myriad of other factors. There are several reasons to plan a funeral in advance, but here are the decisions you will generally need to make.
Ask yourself: How important is a convenient location? Do you prefer proximity to your home, place of worship, or cemetery? Is price a critical factor? How flexible is your budget? If you or your family used a funeral firm in the past, how satisfied were you? Do you have special religious or cultural requirements? If you want a viewing or service, will you need a large facility with ample parking, high-tech video screens, or handicap-accessibility? Or is simplicity your first priority?
For families minded to take a more hands-on approach, there are coffin suppliers who deal directly with the public. However, it is important be aware of quality and that many crematoria expect coffins to be accredited by the Funeral Furnishing Manufacturers’ Association or other authority. Crematoria also require coffins to be compliant with Government regulations on emissions. Check with suppliers and the crematorium in question before making payment.

Most businesses provide convenient product and service information online, prices, and even post their general price list (GPL). This makes it easier to compare prices and service/merchandise options available locally. The Federal Trade Commission requires providers to give customers accurate and itemized price information and disclosures about other services, whether the customer asks in person or over the phone.
Evangelist Ceola Walker Baker, age 78. Heaven Sent April 3, 1942 and Heaven Bound October 22, 2020. Ceola was born in Birmingham, AL to Samuel Sr. and Sally Walker. Ceola was a member of Miracle Cathedral where she served as an Ordained Evangelist, Church Mother, Missionary, and Mime Ministry. She loved feeding the community with… Read complete obituary here.
Keeping in mind your personal priorities, do further research. Visit the funeral homes’ websites. Ask your family, friends and colleagues for their experiences with any of your choices. You could also check online customer review sites, or ask your local Funeral Consumers Alliance if they have received any complaints about any of them. Then focus your attention on two or three of the most promising choices.
You made a good point when you talked about how it is important to schedule an appointment for a visit when you are looking to hire a funeral home for their services. Losing a loved one is not an easy process for anyone, and in my opinion, it is important to reduce as much stress as possible in situations like these. If I had to plan a funeral for a loved one, I would definitely want the help of a funeral home.
If you've formally prearranged your funeral or memorial service with a provider, then you should keep those documents with your other important papers at home—and let your loved ones know of their existence and their location—so they have timely access to them when necessary. If you keep your legal documents in a safe, or offsite in a safety-deposit box, then you should ensure that your loved one(s) also know the safe's combination or can access the key.

If you can’t find a price survey, look online or in the phone book for funeral home listings. Call five or six and get their prices for your chosen arrangement; perhaps ask about casket and urn prices as well. If a particular funeral director seems uncooperative, cross him off your list. Do the costs fit within your budget? If not, you may have to consider a more affordable type of arrangement, look beyond your immediate area for lower prices, or eliminate extra expenses like embalming or visitation.


From Google to online directories to asking friends and family members, there are many ways to find funeral homes in your area. Once you’ve determined what your criteria are for a funeral home, you can begin to make use of these resources to find potential funeral homes. Ask friends and family members about any funeral home experiences they’ve had, look at funeral homes’ websites, and search for local funeral homes using online directories. More and more, funeral homes reviews are appearing on customer review sites, such as Yelp and Angie’s List, and those might be helpful resources as well.
When comparing prices, calculate the total cost of all the items. Although funeral homes may offer packages that cost less than buying individual items or services, you may not need all the services. Consider the wishes of the deceased, your budget and input from relatives and friends.  The amount that you spend isn’t tied to the love you had for the deceased. Going into debt isn’t advisable.
I like how you talked about being sure to check the prices for cremation services to be sure that they offer the lowest pricing. My grandmother wanted to be cremated, and since her recent death, I think that finding a cremation service would be the next step for us. I’m glad that you talked about looking at prices, and I’ll have to be sure that I do that while I’m looking for some good cremation services for her!
If the death has already happened and you do not have time to pre-plan, download a copy of our Funeral Planning Checklist and Planning Form. This comprehensive document will help you gather all the information that you will need when meeting with the funeral service providers you will be working with. Once you make the request we will email you right away with a link to download the document.
Sylvia Caye McNeal, age 62. Sunrise May 30, 1958 and Sunset October 8, 2020. PRIVATE Visitation 10:00 AM and Funeral Service 11:00 AM Thursday, October 29, 2020 at MARLAN J. GARY FUNERAL HOME, THE CHAPEL OF PEACE EAST, 5456 E. Livingston Ave. A MASK IS MANDATORY. Interment at Evergreen Burial Park. Please keep the family… Read complete obituary here.

In the past few decades, funeral services have grown increasingly personalized, although many people still think of the "traditional funeral" as the norm. A personalized funeral or memorial service reflects the unique life and personality of the deceased individual, as viewed by the deceased and/or his or her surviving loved ones, and regardless of the form such services take.

If you visit a funeral home in person, the FTC requires the funeral provider to give you a general price list itemizing the cost of the items and services the funeral home offers. If the price list does not include specific prices of caskets or other burial containers, laws require the funeral director to show you price lists. If it’s more convenient and less stressful to call funeral homes by telephone, the Funeral Rule enforced by the FTC requires funeral directors to provide price information on the phone.
Many families these days prefer to plan a funeral or memorial service focused on remembering the deceased as he or she was in life, a service focused on the deceased's body/remains, or a combination of both. Therefore, you should imagine and plan the funeral or memorial service that you and/or the person who died consider the most meaningful way to say goodbye—something that captures the unique qualities of the deceased; reflects his or her and/or your personal, religious or spiritual beliefs; and provides a memorable, meaningful opportunity for mourners to express their grief while comforting and supporting each other.
From Google to online directories to asking friends and family members, there are many ways to find funeral homes in your area. Once you’ve determined what your criteria are for a funeral home, you can begin to make use of these resources to find potential funeral homes. Ask friends and family members about any funeral home experiences they’ve had, look at funeral homes’ websites, and search for local funeral homes using online directories. More and more, funeral homes reviews are appearing on customer review sites, such as Yelp and Angie’s List, and those might be helpful resources as well.
We’ll take you through the steps of arranging a funeral — from making the first calls when someone dies to taking care of the financial and administrative matters that have to be handled following the funeral. If a death has already taken place and you have not yet begun to make notifications, visit our First Call page. This page has information that can help you understand what steps you need to take right away.

I like how you talked about being sure to check the prices for cremation services to be sure that they offer the lowest pricing. My grandmother wanted to be cremated, and since her recent death, I think that finding a cremation service would be the next step for us. I’m glad that you talked about looking at prices, and I’ll have to be sure that I do that while I’m looking for some good cremation services for her!
After determining the above, the next step is to research your service and provider options. If death has already occurred, you can contact a local funeral home, cremation provider or cemetery. Your chosen provider can help you arrange the funeral, memorial and/or interment service you desire; provide information about your various product and service options; explain the costs involved for merchandise, services, and other professional fees; and help you create an obituary or death notice and obtain official death certificates.
If you are planning a funeral in advance of need, be sure to tell your loved ones about your decisions. Write down your specific instructions and funeral home choice. Give copies of your instructions to your family members or close friends, lawyer, and/or spiritual advisor. Do not put your written plans only in your Will or safe deposit box—they might not be found and read until too late—after your funeral is over.
My grandpa is very sick, and my mother is trying to find a funeral service to get everything in order beforehand. I like that you say to visit several funeral homes and bring a list of questions as well as try to meet the staff. This will help you get an idea if you are comfortable with the director as well as the home. Also, I agree that you should weigh your priorities and see if you want the funeral home to be close to your home, a church, or a cemetery and decide which is most important.
Think about your expectations and then follow common sense. Does the facility match your needs? Is the staff compassionate? Can the funeral home accommodate your religious needs? Is it locally-owned or part of a large conglomerate? The most important reason for selection should be that the funeral home offers a meaningful and affordable tribute to your love one.   

Fellow members need your help in answering critical questions. As an exclusive service to members, the OFDA's Q&A page allows you to share common questions and maybe not-so-common answers. You can even share your stories of unique and/or interesting services that you have provided. Maybe your story will answer someone's question before they even ask it!
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