If you are planning a funeral in advance of need, be sure to tell your loved ones about your decisions. Write down your specific instructions and funeral home choice. Give copies of your instructions to your family members or close friends, lawyer, and/or spiritual advisor. Do not put your written plans only in your Will or safe deposit box—they might not be found and read until too late—after your funeral is over.
Evangelist Ceola Walker Baker, age 78. Heaven Sent April 3, 1942 and Heaven Bound October 22, 2020. Ceola was born in Birmingham, AL to Samuel Sr. and Sally Walker. Ceola was a member of Miracle Cathedral where she served as an Ordained Evangelist, Church Mother, Missionary, and Mime Ministry. She loved feeding the community with… Read complete obituary here.
Make an appointment to visit those funeral homes if possible. Bring a list of questions and a friend or family member less emotionally invested in the funeral than you are. Ask the funeral home for their General Price List and have the director review it with you. You might want to see an array of urns or caskets, ask about their billing policy, or meet the staff. Do you like the facility? Does the funeral director seem helpful and trustworthy, and answer questions willingly? Is he or she sensitive to your values and cultural or religious needs? Don’t select a funeral provider unless you feel completely comfortable with the director and the premises.
If you visit a funeral home in person, the FTC requires the funeral provider to give you a general price list itemizing the cost of the items and services the funeral home offers. If the price list does not include specific prices of caskets or other burial containers, laws require the funeral director to show you price lists. If it’s more convenient and less stressful to call funeral homes by telephone, the Funeral Rule enforced by the FTC requires funeral directors to provide price information on the phone.
First, check with your local Funeral Consumers Alliance to see if they have a survey of prices in your area. If so, check the range of costs for your chosen arrangement, and pick out some affordable funeral homes. You may find a huge price difference for the same option, so doing a cost comparison might save you several thousand dollars. Often those specializing in cremation offer the lowest prices for that service, but not always—be sure to double check.
Keeping in mind your personal priorities, do further research. Visit the funeral homes’ websites. Ask your family, friends and colleagues for their experiences with any of your choices. You could also check online customer review sites, or ask your local Funeral Consumers Alliance if they have received any complaints about any of them. Then focus your attention on two or three of the most promising choices.
You made a good point when you talked about how it is important to schedule an appointment for a visit when you are looking to hire a funeral home for their services. Losing a loved one is not an easy process for anyone, and in my opinion, it is important to reduce as much stress as possible in situations like these. If I had to plan a funeral for a loved one, I would definitely want the help of a funeral home.
Ask yourself: How important is a convenient location? Do you prefer proximity to your home, place of worship, or cemetery? Is price a critical factor? How flexible is your budget? If you or your family used a funeral firm in the past, how satisfied were you? Do you have special religious or cultural requirements? If you want a viewing or service, will you need a large facility with ample parking, high-tech video screens, or handicap-accessibility? Or is simplicity your first priority?
For families minded to take a more hands-on approach, there are coffin suppliers who deal directly with the public. However, it is important be aware of quality and that many crematoria expect coffins to be accredited by the Funeral Furnishing Manufacturers’ Association or other authority. Crematoria also require coffins to be compliant with Government regulations on emissions. Check with suppliers and the crematorium in question before making payment.
In addition, it is possible to formally arrange your services in advance with a provider and then pay in advance, whether all at once or through installments. There are many reasons why people enter into these "preneed" arrangements, including removing the burden of making difficult decisions once death occurs; to prevent financial hardship on survivors, or to spend down their assets in order to qualify for certain federal benefits.
Many families these days prefer to plan a funeral or memorial service focused on remembering the deceased as he or she was in life, a service focused on the deceased's body/remains, or a combination of both. Therefore, you should imagine and plan the funeral or memorial service that you and/or the person who died consider the most meaningful way to say goodbye—something that captures the unique qualities of the deceased; reflects his or her and/or your personal, religious or spiritual beliefs; and provides a memorable, meaningful opportunity for mourners to express their grief while comforting and supporting each other.
Ask your family some specific questions. Do they have preferences about the type of final arrangement? If you are planning for a loved one, did he or she leave any written instructions? Have arrangements at a certain funeral home already been prepaid, perhaps years ago? Be sure to look for any documents that will help in the decision-making process before going forward.

