If a friend or loved one is seriously ill and expected to die in a matter of days or weeks, consider making funeral arrangements in advance. Preparing ahead of time puts you in control and allows you to explore all your options. It will make your meeting with a funeral director more productive and is likely to save you money. Our online planning tools and forms can help you make funeral arrangements in advance. You can also try the Wise Planning System.
Your first meeting with a funeral director (sometimes referred to as an "arrangement conference") can take place in person—either at the funeral home or at your own home—or over the phone. This initial meeting is an opportunity for you to ask questions, learn more about the services offered by the funeral home, and get a general sense of what the funeral home in question is like. The funeral director should be friendly, courteous, well-informed and compassionate. You may have many questions and requests, and the funeral director should listen attentively and provide answers.
Have you and your family discussed a budget, and decided on an amount that’s affordable for you—that you’re willing and able to spend without hardship? Shopping for a funeral should be like making any major purchase—you know what you can afford before you start shopping. Don’t make the mistake of buying a funeral the way many people do—accepting the funeral home’s price then scrambling to find the money.
Plan out the eulogies for the service. Consult with the other guests to figure out who wants to talk during the service. Don't force anyone to make a speech if they're not comfortable doing so. Also, if you'd rather not speak, it's okay if you politely decline. Even if you assign speaking duties, it’s good to open up the floor at the end of the service to anyone who wants to share their thoughts.[17]

Plan out the eulogies for the service. Consult with the other guests to figure out who wants to talk during the service. Don't force anyone to make a speech if they're not comfortable doing so. Also, if you'd rather not speak, it's okay if you politely decline. Even if you assign speaking duties, it’s good to open up the floor at the end of the service to anyone who wants to share their thoughts.[17]

Tip: At £700, the funeral expenses payment is unable to cover the average cost of a funeral. There are alternatives that may reduce the financial burden, such as a public health funeral or direct cremation. Separating the service from the disposal of the body can be helpful too in allowing people to think creatively about meaningful but inexpensive ways in which a person’s memory can be honoured.


If you visit a funeral home in person, the FTC requires the funeral provider to give you a general price list itemizing the cost of the items and services the funeral home offers. If the price list does not include specific prices of caskets or other burial containers, laws require the funeral director to show you price lists. If it’s more convenient and less stressful to call funeral homes by telephone, the Funeral Rule enforced by the FTC requires funeral directors to provide price information on the phone.

In a nutshell, this normally involves the deceased being taken into the care of a funeral director, the funeral director making necessary arrangements with relevant authorities, providing a hearse and limousine on the day of the funeral and transporting the deceased and their family, in black, to the place of the funeral, where a religious minister would oversee proceedings.

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