We’ll take you through the steps of arranging a funeral — from making the first calls when someone dies to taking care of the financial and administrative matters that have to be handled following the funeral. If a death has already taken place and you have not yet begun to make notifications, visit our First Call page. This page has information that can help you understand what steps you need to take right away.
Make an appointment to visit those funeral homes if possible. Bring a list of questions and a friend or family member less emotionally invested in the funeral than you are. Ask the funeral home for their General Price List and have the director review it with you. You might want to see an array of urns or caskets, ask about their billing policy, or meet the staff. Do you like the facility? Does the funeral director seem helpful and trustworthy, and answer questions willingly? Is he or she sensitive to your values and cultural or religious needs? Don’t select a funeral provider unless you feel completely comfortable with the director and the premises.
Tip: At £700, the funeral expenses payment is unable to cover the average cost of a funeral. There are alternatives that may reduce the financial burden, such as a public health funeral or direct cremation. Separating the service from the disposal of the body can be helpful too in allowing people to think creatively about meaningful but inexpensive ways in which a person’s memory can be honoured.
If you can’t find a price survey, look online or in the phone book for funeral home listings. Call five or six and get their prices for your chosen arrangement; perhaps ask about casket and urn prices as well. If a particular funeral director seems uncooperative, cross him off your list. Do the costs fit within your budget? If not, you may have to consider a more affordable type of arrangement, look beyond your immediate area for lower prices, or eliminate extra expenses like embalming or visitation.
Plan out the eulogies for the service. Consult with the other guests to figure out who wants to talk during the service. Don't force anyone to make a speech if they're not comfortable doing so. Also, if you'd rather not speak, it's okay if you politely decline. Even if you assign speaking duties, it’s good to open up the floor at the end of the service to anyone who wants to share their thoughts.[17]
Some families choose to conduct funeral services in a place of worship or a funeral home chapel that incorporate religious readings and music; others desire secular or non-religious services held in a public or private location; still others choose to hold a private funeral and interment for immediate family members and then a memorial service later for loved ones.
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If you are planning a funeral in advance of need, be sure to tell your loved ones about your decisions. Write down your specific instructions and funeral home choice. Give copies of your instructions to your family members or close friends, lawyer, and/or spiritual advisor. Do not put your written plans only in your Will or safe deposit box—they might not be found and read until too late—after your funeral is over.
You will likely need a funeral director to help you make arrangements for handling the body, but in many states, this is not required. If you are in an area that permits home funerals and burials, you may be able to handle most of the preparation yourself. See our page on home funerals and burials. As far as arranging the ceremony, you may find that you would like to work with a funeral celebrant. A funeral celebrant is a trained professional whose job is to help you plan the type of ceremony you would like.
Arranging a funeral can seem like a daunting responsibility during a trying time, but it's an essential part of expressing grief. Contact a funeral director for guidance on setting up the funeral, completing legal documentation, and reserving space at a cemetery or crematorium. Personalize the service with music and decorations and you'll create a memorial service everyone will love.
If you visit a funeral home in person, the FTC requires the funeral provider to give you a general price list itemizing the cost of the items and services the funeral home offers. If the price list does not include specific prices of caskets or other burial containers, laws require the funeral director to show you price lists. If it’s more convenient and less stressful to call funeral homes by telephone, the Funeral Rule enforced by the FTC requires funeral directors to provide price information on the phone.
You made a great point when you mentioned that proximity could be important when choosing a funeral home. Considering what kinds of things are important to you, such as price and location, would be an important step to make when choosing a funeral home. My aunt recently passed away, so when my family plans the funeral, we’ll have to remember to weigh our priorities, as you mention.![]()
If a friend or loved one is seriously ill and expected to die in a matter of days or weeks, consider making funeral arrangements in advance. Preparing ahead of time puts you in control and allows you to explore all your options. It will make your meeting with a funeral director more productive and is likely to save you money. Our online planning tools and forms can help you make funeral arrangements in advance. You can also try the Wise Planning System.

