When a friend or loved one dies or death is expected to take place soon, there are many details to take care of. This can be a very stressful time. You are grieving and may have assumed a great responsibility by taking on the task of making funeral arrangements for someone you care about. The following information will make this difficult time easier for you.
If you visit a funeral home in person, the FTC requires the funeral provider to give you a general price list itemizing the cost of the items and services the funeral home offers. If the price list does not include specific prices of caskets or other burial containers, laws require the funeral director to show you price lists. If it’s more convenient and less stressful to call funeral homes by telephone, the Funeral Rule enforced by the FTC requires funeral directors to provide price information on the phone.

My wife and I are in charge of planning the funeral of a friend who has passed away recently but aren’t sure where to start. I like that you suggest visiting the funeral home in person to ensure you like the facility and its staff. In my opinion, the location is really important because we need people to find it easily and having it nearby gives us a lot more time to prepare. Thanks for the help!


Plan out the eulogies for the service. Consult with the other guests to figure out who wants to talk during the service. Don't force anyone to make a speech if they're not comfortable doing so. Also, if you'd rather not speak, it's okay if you politely decline. Even if you assign speaking duties, it’s good to open up the floor at the end of the service to anyone who wants to share their thoughts.[17]

I’m glad that you mention how it’s important to know the funeral arrangements you want, such as burial services or cremation. Once you know this and other requirements, such as where you want the burial, it might help to start research funeral homes in the area. Finding a local one could ensure that the services can get done quickly and you can properly remember your deceased loved one.


Your first meeting with a funeral director (sometimes referred to as an "arrangement conference") can take place in person—either at the funeral home or at your own home—or over the phone. This initial meeting is an opportunity for you to ask questions, learn more about the services offered by the funeral home, and get a general sense of what the funeral home in question is like. The funeral director should be friendly, courteous, well-informed and compassionate. You may have many questions and requests, and the funeral director should listen attentively and provide answers. 

Keeping in mind your personal priorities, do further research. Visit the funeral homes’ websites. Ask your family, friends and colleagues for their experiences with any of your choices. You could also check online customer review sites, or ask your local Funeral Consumers Alliance if they have received any complaints about any of them. Then focus your attention on two or three of the most promising choices.

Think about your expectations and then follow common sense. Does the facility match your needs? Is the staff compassionate? Can the funeral home accommodate your religious needs? Is it locally-owned or part of a large conglomerate? The most important reason for selection should be that the funeral home offers a meaningful and affordable tribute to your love one.   

My grandpa is very sick, and my mother is trying to find a funeral service to get everything in order beforehand. I like that you say to visit several funeral homes and bring a list of questions as well as try to meet the staff. This will help you get an idea if you are comfortable with the director as well as the home. Also, I agree that you should weigh your priorities and see if you want the funeral home to be close to your home, a church, or a cemetery and decide which is most important.
For families minded to take a more hands-on approach, there are coffin suppliers who deal directly with the public. However, it is important be aware of quality and that many crematoria expect coffins to be accredited by the Funeral Furnishing Manufacturers’ Association or other authority. Crematoria also require coffins to be compliant with Government regulations on emissions. Check with suppliers and the crematorium in question before making payment.
You made a great point when you mentioned that proximity could be important when choosing a funeral home. Considering what kinds of things are important to you, such as price and location, would be an important step to make when choosing a funeral home. My aunt recently passed away, so when my family plans the funeral, we’ll have to remember to weigh our priorities, as you mention.
I like how you talked about being sure to check the prices for cremation services to be sure that they offer the lowest pricing. My grandmother wanted to be cremated, and since her recent death, I think that finding a cremation service would be the next step for us. I’m glad that you talked about looking at prices, and I’ll have to be sure that I do that while I’m looking for some good cremation services for her!
In addition, it is possible to formally arrange your services in advance with a provider and then pay in advance, whether all at once or through installments. There are many reasons why people enter into these "preneed" arrangements, including removing the burden of making difficult decisions once death occurs; to prevent financial hardship on survivors, or to spend down their assets in order to qualify for certain federal benefits.
Ask yourself: How important is a convenient location? Do you prefer proximity to your home, place of worship, or cemetery? Is price a critical factor? How flexible is your budget? If you or your family used a funeral firm in the past, how satisfied were you? Do you have special religious or cultural requirements? If you want a viewing or service, will you need a large facility with ample parking, high-tech video screens, or handicap-accessibility? Or is simplicity your first priority?
After determining the above, the next step is to research your service and provider options. If death has already occurred, you can contact a local funeral home, cremation provider or cemetery. Your chosen provider can help you arrange the funeral, memorial and/or interment service you desire; provide information about your various product and service options; explain the costs involved for merchandise, services, and other professional fees; and help you create an obituary or death notice and obtain official death certificates.
It’s best to choose a funeral home based on a recommendation by someone you trust. Don’t feel immediate pressure to choose quickly. Take time to speak with your close circle for a choice or two. Consider a recommendation from a religious leader, a friend or family member or a connection like a hospice representative. Here are some more suggestions:
When someone we love has experienced a loss, we may struggle with what to say. Statements such as, “I didn’t know what to say to help,” or “I had such a hard time finding the right words” are common statements. When we extend expressions of empathy to someone who is grieving, it is best to speak honestly and from the heart. Here are a few tips based on the teachings of Sara Murphy, PhD, CT, on expressing empathy to a grieving loved one.
When you have thoroughly evaluated information from several funeral homes, choose the one you like best. If the funeral is imminent, call the funeral home to begin the arrangements. At this point, you could fill out the funeral home’s pre-need planning form and pay a deposit if required. But remember, never sign a contract for more than you or your family can afford to pay! 

I’m glad that you mention how it’s important to know the funeral arrangements you want, such as burial services or cremation. Once you know this and other requirements, such as where you want the burial, it might help to start research funeral homes in the area. Finding a local one could ensure that the services can get done quickly and you can properly remember your deceased loved one.
Discuss the funeral plans and costs with the director. After the transportation happens, talk to the director again to plan the funeral. You may do this over the phone, but it helps to visit them in person to go over all your options. There are a lot of choices to make in what may be a difficult time, so you may want a friend or family to come along for support.[7]
After determining the above, the next step is to research your service and provider options. If death has already occurred, you can contact a local funeral home, cremation provider or cemetery. Your chosen provider can help you arrange the funeral, memorial and/or interment service you desire; provide information about your various product and service options; explain the costs involved for merchandise, services, and other professional fees; and help you create an obituary or death notice and obtain official death certificates.
Comparison shopping doesn’t have to be too challenging, especially if it's done before the need for a funeral arises, says the Federal Trade Commission. “Thinking ahead can help you make informed and thoughtful decisions about funeral arrangements. It allows you to choose the specific items you want and need, and to compare the prices several funeral providers charge,” the FTC says.
Rodney Eugene Broady, age 63. Sunrise July 7, 1957 and Sunset September 17, 2020. Please revisit this page and pray for the Broady Family as they write the obituary for Rodney. Private Visitation 10:00 AM and Private Funeral Service 11:00 AM Wednesday, October 28, 2020 at MARLAN J. GARY FUNERAL HOME, THE CHAPEL OF PEACE… Read complete obituary here.
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