You may want to check their urn collection and caskets. Check the cleanliness and appearance of the funeral home. Assess if the staffs are helpful. Ask if they respect your religious and cultural beliefs. Check to see if they utilize modern technology. Choose a funeral home with a funeral director you are agreeable with and you like the facilities.
Many families these days prefer to plan a funeral or memorial service focused on remembering the deceased as he or she was in life, a service focused on the deceased's body/remains, or a combination of both. Therefore, you should imagine and plan the funeral or memorial service that you and/or the person who died consider the most meaningful way to say goodbye—something that captures the unique qualities of the deceased; reflects his or her and/or your personal, religious or spiritual beliefs; and provides a memorable, meaningful opportunity for mourners to express their grief while comforting and supporting each other.
Comparison shopping doesn’t have to be too challenging, especially if it's done before the need for a funeral arises, says the Federal Trade Commission. “Thinking ahead can help you make informed and thoughtful decisions about funeral arrangements. It allows you to choose the specific items you want and need, and to compare the prices several funeral providers charge,” the FTC says.
This article was co-authored by David I. Jacobson. David I. Jacobson is the founder of Chicago Jewish Funerals, an independent Jewish owned funeral provider that evolved into two funeral homes in the Chicagoland area. With over 30 years of experience serving families, David is a leading expert on Kavod Hamet, the Jewish traditions of honoring and respecting the dead. David is an active funeral director that serves people planning and in need of funerals, lecturing to congregations, community groups, and schools extensively about the values of the Jewish funeral as well as the dying process and the value of one’s legacy. This article has been viewed 7,402 times.
You made a good point when you talked about how it is important to schedule an appointment for a visit when you are looking to hire a funeral home for their services. Losing a loved one is not an easy process for anyone, and in my opinion, it is important to reduce as much stress as possible in situations like these. If I had to plan a funeral for a loved one, I would definitely want the help of a funeral home.![]()
At no point should you feel pressured into making any arrangements that make you feel uncomfortable. While some people may opt for embalming, cosmetology, and a viewing or wake, others may simply want a graveside service or a direct cremation; all of these are valid options, and at no point should you feel that the funeral director is pressuring you to add on unwanted services.
In the past few decades, funeral services have grown increasingly personalized, although many people still think of the "traditional funeral" as the norm. A personalized funeral or memorial service reflects the unique life and personality of the deceased individual, as viewed by the deceased and/or his or her surviving loved ones, and regardless of the form such services take.
If the death has already happened and you do not have time to pre-plan, download a copy of our Funeral Planning Checklist and Planning Form. This comprehensive document will help you gather all the information that you will need when meeting with the funeral service providers you will be working with. Once you make the request we will email you right away with a link to download the document.
Make an appointment to visit those funeral homes if possible. Bring a list of questions and a friend or family member less emotionally invested in the funeral than you are. Ask the funeral home for their General Price List and have the director review it with you. You might want to see an array of urns or caskets, ask about their billing policy, or meet the staff. Do you like the facility? Does the funeral director seem helpful and trustworthy, and answer questions willingly? Is he or she sensitive to your values and cultural or religious needs? Don’t select a funeral provider unless you feel completely comfortable with the director and the premises.
Most businesses provide convenient product and service information online, prices, and even post their general price list (GPL). This makes it easier to compare prices and service/merchandise options available locally. The Federal Trade Commission requires providers to give customers accurate and itemized price information and disclosures about other services, whether the customer asks in person or over the phone.
Arranging a funeral can seem like a daunting responsibility during a trying time, but it's an essential part of expressing grief. Contact a funeral director for guidance on setting up the funeral, completing legal documentation, and reserving space at a cemetery or crematorium. Personalize the service with music and decorations and you'll create a memorial service everyone will love.
You made a great point when you mentioned that proximity could be important when choosing a funeral home. Considering what kinds of things are important to you, such as price and location, would be an important step to make when choosing a funeral home. My aunt recently passed away, so when my family plans the funeral, we’ll have to remember to weigh our priorities, as you mention.
For families minded to take a more hands-on approach, there are coffin suppliers who deal directly with the public. However, it is important be aware of quality and that many crematoria expect coffins to be accredited by the Funeral Furnishing Manufacturers’ Association or other authority. Crematoria also require coffins to be compliant with Government regulations on emissions. Check with suppliers and the crematorium in question before making payment.
If a friend or loved one is seriously ill and expected to die in a matter of days or weeks, consider making funeral arrangements in advance. Preparing ahead of time puts you in control and allows you to explore all your options. It will make your meeting with a funeral director more productive and is likely to save you money. Our online planning tools and forms can help you make funeral arrangements in advance. You can also try the Wise Planning System.

