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Dear Dave, You should contact LiveChat for more assistance but an account can be deleted/removed for inactivity on the account for a period of 6 months or more of if the account was in a violation of the terms. Accounts are never randomly deleted without cause so if you reach out to LiveChat they can review and escalate your inquiry if further review is needed. We have more information in our Terms of Membership: http://www.inboxdollars.com/pages/terms
Why would you put InboxDollars on your list? They owe so many people money, including my $36.00. I will never get it, and I contacted them 3 different times. Each time I got the same answer, which did not work. Then, someone else from InboxDollars emailed me with the same information, that does not work, so I emailed back. Now they ignore me. I am on my 4th or 5th email with no answer. I think my next step is to report them. 

I’ve been taking surveys at PrizeRebel for awhile and have had a consistent problem which has gotten consistently worse lately. They cheat! When I submit my survey at the end, I get this message, “Something went wrong”, or “Unable to connect to server”. Or, they put up picture of this little broken robot guy and say, “Oops, looks like he broke it again” and I don’t receive any points for my work. Then here’s the ultimate: Near the end of the survey, they put in a question that’s impossible to answer: Do you drink: A. Beer B. Whiskey? There are no other choices, so I have to pick one, which then puts me in the position of lying, cheating, or whatever. The contact button at the bottom is gone. Since it doesn’t match my profile information and they already have the rest of my information, I’m just stuck and I don’t get my points. Then they lower my quality score. PrizeRebel is a poor quality survey site that doesn’t care anything about the people who diligently work hard on these surveys. Survey takers need to beware of PrizeRebel.
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InboxDollars doesn't care to keep you as a customer because they realize most people once they reach the minimum $30 payout won't continue, because the amount of time required to earn pitiful tiny sums isn't worth it, so revoke your earnings as you reach the threshold is an intentional part of their dishonest business model. They offer no explanation and no flexibility and no reasonable business practices.
Inbox dollars is a scam. They will pull you in by offering $5 to begin and another $7 for completing some other tasks. It all goes downhill from there. I quickly realized that filling out countless surveys. I really gave them a try, I tried and tried and tried. Finally I snapped and said “No More!” What happens is that once you start a survey and it could be 15-20 minutes of filling questions, they will reject you based on answering a question as “no”. So you could answer “yes, yes, yes” for multiple questions and after 20 minutes of tedious (and yes, boooring!) questioning you are rejected from survey by punching one lousy “No”. Then they offer “sweeps” which is a raffle ticket that will never win you anything, pathetic! So, after seeing what a sham I got myself into I just decided to get my $30 by strictly opening the “paid mail” and using “paid search”. I had opened the account with them 1.5 years ago and finally was able to collect my $30 (actually $27, they even take $3 for “processing fee” – a final slap in the face) after countless hours of filling surveys and opening stupid paid mail. They pay 2 cents per one paid e-mail so yes it will take a while. I will be closing my account with inbox dollars now that I recovered a small fraction of what my time is actually worth, and I recommend staying clear from them and finding another way of making $$$.
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