Dear Dave, You should contact LiveChat for more assistance but an account can be deleted/removed for inactivity on the account for a period of 6 months or more of if the account was in a violation of the terms. Accounts are never randomly deleted without cause so if you reach out to LiveChat they can review and escalate your inquiry if further review is needed. We have more information in our Terms of Membership: http://www.inboxdollars.com/pages/terms
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I’ve been a member of InboxDollars for at least a year which is what it took to me to just get to $30. I didn’t mind clicking the emails but once I hit $25 or so, I stopped getting “paid emails”. So I forced myself to do surveys. Once I reached $28 it was 3-4 days before I even saw another survey offered (besides the 4 that are always there “peanut labs” etc). I finally hit $30 and cashed out but if course there was another hoop to jump through, they tell you that your account must “remain active” until a certain date (March 2nd) for me. Who knows what counts as active to them, so I continue trying to qualify for surveys hoping that counts, otherwise in officially done with them like so many. I was just shocked at how difficult they make it.
When I first joined and I had issues I thought I’m new at this and will keep at it ti at least get one payout from them. After many surveys telling me that I didn’t qualify after completing the entire survey I got nothing while they got all my answers. This happened quite a bit and the ones that I did get paid for is a few cents for anywhere from 30 to 60 minutes. So it took me like four months to make $68 and wouldn’t you know what as soon as I make a request for my payout I get told I’m not getting anything because my account has been terminated.