My InboxDollars experience started on a high note. After receiving the signup bonus, I earned another 50 cents for completing a short profile survey. I also appreciated that I could see a list of surveys available to me, along with the exact dollar (or cent) amount they’re worth. Most sites we tested use points, and determining a survey’s monetary value can be a hassle. This list also included the estimated time required for each of the surveys and, for some, the topic.
Some users have also complained how after playing hours and hours of games on sites like Winster, their accounts were not credited, and upon contacting InboxDollars' customer support, were told that “it is not the company’s responsibility to determine playing time but the responsibility of their partners.” Some users have decried how after being inactive at InboxDollars for a few weeks or a month, their accounts were suspended and they were no longer able to receive paid emails.
When brands want to find out what consumers think about their product and services, they turn to market research companies. Market research companies are the ones actually administering the surveys on behalf of the corporations looking for data/feedback. Think of online surveys as a type of focus group, except in this case, everything is done online.
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