When I first joined and I had issues I thought I’m new at this and will keep at it ti at least get one payout from them. After many surveys telling me that I didn’t qualify after completing the entire survey I got nothing while they got all my answers. This happened quite a bit and the ones that I did get paid for is a few cents for anywhere from 30 to 60 minutes. So it took me like four months to make $68 and wouldn’t you know what as soon as I make a request for my payout I get told I’m not getting anything because my account has been terminated.
I have to agree with Rebecca. Took a couple months to get up to the $30 payment amount after being disqualified from multiple surveys. Some surveys said I were disqualified when I was 95% complete. The day before the payment is to be issued my account was cancelled. I tried speaking to their online support but all they tell you is that it was cancelled for bot like activity or for violating their terms of service. Funny how my activity wasn’t a problem until I requested a payment. Stay clear of them.
According to the company’s own website, it has millions of active members using the website. Since 2006, it has paid over $25 million to members and counting through its subsidiary SendEarnings (launched in 2005). Profits and expansion have occurred in every year since inception with the company branching out to the UK with its InboxPounds service in 2012. Today it has over 30 employees.
I cashed out the 30 thats supposed to be processed on October 2nd then starting working on my next 30$ made it to 26 Dollars and they have TOOK my surveys away no warning no explanation just gone contacted customer service through chat he said he does not have access to that info I do know I completed surveys and did not let anyone use my account or my computer or phone If it seemed I HURRIED THREW SURVEYS THEN THATS NOT TRUE EITHER A Lot are repeats or you dont qualify for or they ask A qustion that you have no choice but to answer to move to the next one WETHER IT PRETAINS 2 YOU OR NOT I would like my serveys back or atleast A explsanation on why they were takin away
I cashed out the 30 thats supposed to be processed on October 2nd then starting working on my next 30$ made it to 26 Dollars and they have TOOK my surveys away no warning no explanation just gone contacted customer service through chat he said he does not have access to that info I do know I completed surveys and did not let anyone use my account or my computer or phone If it seemed I HURRIED THREW SURVEYS THEN THATS NOT TRUE EITHER A Lot are repeats or you dont qualify for or they ask A qustion that you have no choice but to answer to move to the next one WETHER IT PRETAINS 2 YOU OR NOT I would like my serveys back or atleast A explsanation on why they were takin away
Some users have also complained how after playing hours and hours of games on sites like Winster, their accounts were not credited, and upon contacting InboxDollars' customer support, were told that “it is not the company’s responsibility to determine playing time but the responsibility of their partners.” Some users have decried how after being inactive at InboxDollars for a few weeks or a month, their accounts were suspended and they were no longer able to receive paid emails.
This is a service owned and operated by a Kenyan company known as Simba Survey. The company works with local and international businesses, government agencies, research institutions, NGOs and universities to create and deploy flexible and scalable mobile surveys. The survey rates can move from a minimum of Ksh. 50 upwards. There are two types of surveys one can take; the cash reward surveys and the draw entry surveys. Members can withdraw their money directly via MPESA.
this company stole my credits or rather disappeared them when they deleted my account in January saying I was not active for 6 months when I was currently active in doing offers. Customer service is a joke they speak broken English for 1 and 2 they have no access to any information for your account or the company. those same people are the ones who would talk to the better business bureau when you complained that they will not give you the credits that they owe you.
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Dear Dave, You should contact LiveChat for more assistance but an account can be deleted/removed for inactivity on the account for a period of 6 months or more of if the account was in a violation of the terms. Accounts are never randomly deleted without cause so if you reach out to LiveChat they can review and escalate your inquiry if further review is needed. We have more information in our Terms of Membership: http://www.inboxdollars.com/pages/terms
In addition to earning real cash and helping brands with critical marketing information such as consumers’ preferences, you can also earn so-called “spins”. You can use these to play the Billy the mascot’s Spin and Win game which will earn you additional money, survey tokens and sweepstakes. Consequently, you will bank even more cash after completing a survey.
Interesting read, thanks for sharing. I suppose that online surveys may generate a few extra dollars on the side for some people, but it does require you to qualify for certain surveys online. In many cases you may not qualify, and will result in having to search for more surveys. This can be time consuming and in most cases not as profitable as may be expected.

