Privacy Policy

Effective Date: April 9th, 2019

This Privacy Policy explains how Mindstrong Inc. d/b/a Mindstrong Health (“Mindstrong,” “we,” “us” or “our”) collects, uses and discloses your information when you access or use our website located at www.mindstrong.com or our other websites (“Sites”), our mobile applications (the “Apps”) and other online services, in each case that we own and/or operate and that link to this Privacy Policy (collectively, the “Services”) and when you otherwise interact with us.

Please note we enter into agreements (“Organization Agreements”) with employers sponsoring group health plans for their employees, health insurers, health care providers, research institutions, and other organizations (“Organizations”) that govern our use of Protected Health Information under HIPAA and certain other information about you that we receive from you or on behalf of the Organizations. To the extent that this Privacy Policy conflicts with any applicable Organization Agreement, the Organization Agreement will control. If you use the Services as a plan member or patient of an Organization and have questions about the treatment of your Protected Health Information, you should review the HIPAA Notice of Privacy Practices of the Organization or contact the Organization.

This Privacy Policy is incorporated into and made a part of the Terms of Service. Please review our Terms of Service because they govern your use of the Services and limit our liability to you. By using our Services, you agree that we may treat your information in the ways we describe in this Privacy Policy. If you do not agree with any term of this Privacy Policy or the Terms of Service, you may not use our Services.

 

Please use the following links to jump to the different sections of this Privacy Policy:

Introduction

How We Collect Your Information

Website Data Collection Technologies

How We Use Your Information

How We Share Your Information

Links to Other Sites

Security

Note to International Users

Changes To This Privacy Policy

 

Your Choices

Contacting Us

Definitions

 

INTRODUCTION

We developed a suite of Apps to measure brain health and to provide access to healthcare services. Our Health App (known as “Mindstrong” and “Health by Mindstrong”) and Care App allow individuals to obtain care in a convenient location from providers who may be remote, and likewise enable providers to provide care to individuals who may be at a remote location, using these measurements of brain health.

Please see the following App-Specific Terms for more information on each of our Apps:

Health App 

 

Discovery App 

If a research study does not require Histogram Data, Location Information or Voice Data we do not collect it.

 

Care App  

 

HOW WE COLLECT YOUR INFORMATION

When you access or use our Services, we collect the information you provide to us when you, for example:

We may also obtain information about you from other sources and combine that information with information we collect from you directly. For example, if you are a health plan member or patient of an Organization, we receive Personal Information about you from your Organization so that we can provide Services to you. In addition, we may collect information about you when you post content to our pages and/or feeds on third party social media platforms.

 

WEBSITE DATA COLLECTION TECHNOLOGIES

On our Sites, we use cookies, pixel tags, log files, and other technologies (collectively, “Data Collection Technologies”) to help us provide the Services, tailor our content and enhance your experience. Our Data Collection Technologies include:

You can set your Internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, to disable existing cookies, and to omit images (which will disable pixel tags). Note that the opt-out will apply only to the browser that you are using when you elect to opt out of advertising cookies. Please note, without cookies or pixel tags, you may not be able to take full advantage of all features of our Services.

Some web browsers incorporate a “Do Not Track” feature (“DNT”) that signals to the websites that you visit that you do not want to have your online activity tracked. Many websites and applications, including our Services, do not currently respond to web browser DNT signals because such signals are not yet uniform. For more information about DNT signals, please visit http://allaboutdnt.com.

 

HOW WE USE YOUR INFORMATION

We may use your information in the following ways:

In addition to those purposes listed above, we may use your information for any other purpose disclosed to you at the time of collection.

 

HOW WE SHARE YOUR INFORMATION

We may share your information as follows or as otherwise described in this Privacy Policy:

We may share de-identified information and other De-identified Non-Personal Information in all legally permissible ways.

 

LINKS TO OTHER SITES

Our Services may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage you to be aware when you leave our Sites. We encourage you to review the privacy policies of each and every website that collects Personal information as the privacy policy may differ from ours.

 

SECURITY

The security of your Personal Information is important to us. We have implemented and maintain reasonable technical, physical and administrative security measures intended to protect against unauthorized use, disclosure, alteration or destruction of the Personal Information we collect and maintain. You should keep in mind, however, that no data transmitted over the Internet is 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient. As a result, while we strive to protect your Personal Information, we cannot guarantee or warrant the security of any information you transmit to or from our Services.

 

NOTE TO INTERNATIONAL USERS

The Services are intended for use in the United States of America only. If you access or use our Services or contact us from outside of the United States of America, please be advised that (i) any information you provide to us or that we automatically collect will be transferred to the United States of America; and (ii) that by using our Services or submitting information, you explicitly authorize its transfer to and subsequent processing in the United States of America in accordance with this Privacy Policy.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change or replace this Privacy Policy at any time. Please check back from time to time to ensure that you are aware of any changes or updates to the notice. We will indicate the Privacy Policy’s effective date at the top of this page. Your continued use of the Services after changes have been posted indicates your consent to and amended terms of the Privacy Policy.

If we make material changes that would impact your use of the Services, we will endeavor to notify you of the changes, such as by posting a notice directly on the Services, by sending an email notification (if you have provided your email address to us), or by any other reasonable method.

 

YOUR CHOICES

Account Information 

Subject to any restrictions in our Organization Agreements, you may update, correct or otherwise modify information that we maintain about you at any time by logging into your online account or by emailing us at info@mindstrong.com If there are restrictions in an applicable Organization Agreement, we will provide contact information for the Organization so that you can ask the Organization to modify your information. If you wish to deactivate your account, please email us at info@mindstrong.com but note we may continue to store information about you as required by law or for our legitimate healthcare business purposes. 

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Services.

Location Information

If you do not want us to collect Location Information from your device, please disable the location setting(s) on your device or delete the Apps. Please note that disabling the location setting may affect certain features of the Apps. 

Push Notifications

With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these notifications at any time by changing the notification settings on your mobile device or within our Apps.

                   

CONTACTING US

If you have any questions or comments about this Privacy Policy, please contact us at info@mindstrong.com or by mail at:

Mindstrong, Inc.
303 Bryant St.
Mountain View, CA 94041
1-888-995-2230

DEFINITIONS