Title: Operations Management
Course: Demo 1

Q: ________ means managing the operations of a business such as planning, scheduling and logistics.
- Accounting management
- Inventory management
- Operations management
A: Operations management

Q: When planning for production, the operations manager must select a process that supports the good being manufactured. Two options for process planning are:
- mass production
- mass customization
- TQM quality control
A: mass production; mass customization

Q: The job of operations management consists of all of the activities involved in:
- transforming an idea into a finished product
- planning and controlling the systems that produce goods and services
- marketing to end customers
A: transforming an idea into a finished product; planning and controlling the systems that produce goods and services

Q: In manufacturing operations, manufacturers set out to:
- improve operational efficiency
- transform resources into finished goods
- create effective advertising campaigns
A: improve operational efficiency; transform resources into finished goods

Q: The main areas of responsibility for a manufacturing operations manager include:
- production planning
- quality control
- production control
A: production planning; quality control; production control

Q: During the planning phase of production, managers determine:
- how manufacturing facilities will be laid out
- how goods will be produced
- where production will take place
A: how manufacturing facilities will be laid out; how goods will be produced; where production will take place

Q: A candy manufacturer gets a special order to manufacture 5,000 candies with a company logo on the wrapper. The manufacturer’s best strategy is a:
- make-to-order strategy
- mass production strategy
- mass customization strategy
A: mass customization strategy

Q: A sign manufacturer gets a customer order for fifty custom signs to be manufactured. The manufacturer’s best strategy is a:
- mass customization strategy
- mass production strategy
- make-to-order strategy
A: make-to-order strategy

Q: In order to expand its operations, a shipping company, is looking for a location to build another distribution center. What are some of the factors the operations manager should consider in choosing the site?
- a location with an ample supply of skilled workers
- a location that minimizes operational costs
- a location with a large supply of water
A: a location with an ample supply of skilled workers; a location that minimizes operational costs

Q: Managers conduct capacity planning by:
- forecasting demand for their product
- calculating the production requirements of their production facility
- estimating shipping costs
A: forecasting demand for their product; calculating the production requirements of their production facility

Q: Over a given period of time under normal working conditions, the maximum quantity of goods that a manufacturing facility can produce is called its:
- warranty
- durability
- capacity
A: capacity