Title: Data vs. Information
Course: Demo 1

Q: An information system brings together which of the following elements to provide information:
- technology.
- procedures.
- legal structures.
A: technology.; procedures.

Q: Senior managers of information technology organizations often include the:
- chief information officer (CIO)
- chief technology officer (CTO)
- general counsel (GC)
A: chief information officer (CIO); chief technology officer (CTO)

Q: Businesses require not only data, but also the information that results from collecting and analyzing the data. A small convenience store is trying to gather information on their sales for a particular day so they can determine if they are doing better or worse than the previous year. They decide to collect data about their sales and then convert the data into useful information. Which of the following are examples of information rather than data?
- A tally of the number of items that are sold in a single day.
- A list of the UPC codes of the items that are sold in a single day.
- A summary of the sales for the day in dollars, comparing sales from the previous year.
A: A summary of the sales for the day in dollars, comparing sales from the previous year.

Q: Businesses require not only data, but also the information that results from collecting and analyzing the data. A small hotel is trying to gather information about what their guests do while they are staying at the hotel. The manager begins to collect data that he can convert to useful information that will help him allocate resources. Which of the following are examples of data rather than information?
- A count of the number of bars of soap left in guest rooms on a single day.
- A list of the zip codes of all of the guests staying in the hotel on the first Saturday of the month.
- The average rating (number of stars) guests awarded the hotel during a follow-up phone call after their stay.
A: A count of the number of bars of soap left in guest rooms on a single day.; A list of the zip codes of all of the guests staying in the hotel on the first Saturday of the month.

Q: When information is shared across all levels of management in an organization it:
- may flow in multiple directions, top to bottom as well as bottom to top.
- is supported by all employees.
- allows different functional areas make decisions using the same information.
A: allows different functional areas make decisions using the same information.

Q: The information managers at Bayline Boats have compiled information about the cost of warranty repairs. This information is passed to the production manager, but he needs to share that information in which ways to inform company decisions?
- Up to the Operations Manager who oversees all of the company’s processes.
- Down to the shop supervisors who are overseeing the assembly of the boats on the production floor.
- Out to the dealers who are selling the boats so they can suggest that buyers may have problems if they purchase a Bayline.
A: Up to the Operations Manager who oversees all of the company’s processes.; Down to the shop supervisors who are overseeing the assembly of the boats on the production floor.

Q: Perfection Plumbing is a large commercial plumbing company that provides services to large projects such as hospitals, schools and shopping centers. They are contacted about installing all new plumbing fixtures at Mercy Hospital. The owner quotes a price for the job and orders all of the materials. When the crews show up to perform the work they find that the materials have not arrived and permits for the work have not been secured. When the owner investigates this situation he finds that they did not have sufficient cash to pay for the materials and the operations manager applied for permits for St Mary’s Hospital – not Mercy. These miscommunications could have been prevented if the company had a(n):
- materials resource planning system(ERP).
- 3.integrated manufacturing system (IMS).
- enterprise resource planning system (ERP).
A: enterprise resource planning system (ERP).

Q: An enterprise resource planning (ERP) system:
- is difficult to integrate and manage.
- supports each functional area to create its own computer system.
- provides a complete view of the company’s resources that can be used across all functions.
A: provides a complete view of the company’s resources that can be used across all functions.