Title: Scientific Management
Course: Demo 1

Q: ________ is a management-oriented and production-centered perspective of organizational communication.
- Logistics management
- Personnel management
- Scientific management
A: Scientific management

Q: When we say that someone is ________, we mean that the person is trying hard to accomplish a certain task.
- skilled
- accountable
- motivated
A: motivated

Q: Motivation alone is not sufficient. Having the skills and knowledge required to perform the job, also known as ________, is also important.
- accountability
- Integrity
- ability
A: ability

Q: Frederick Taylor believed that several steps must be taken in order to create a more productive organization, and that when organizations used these scientific steps they gained efficiencies. The first step was to:
- train the person to do the task efficiently
- determine the best way to complete the job or task
- examine the job or task
A: examine the job or task

Q: A method for calculating production efficiency by recording outcomes and the time it takes to produce those outcomes is called a ________.
- benchmark study
- production and efficiency study
- time and motion study
A: time and motion study

Q: Time and motion studies enabled researchers and employers to investigate the mechanics of doing work that led to:
- improvements in work techniques
- an increase in production
- perfect solutions to all manual labor tasks
A: improvements in work techniques; an increase in production

Q: Some of the limitations to the theory of scientific management include:
- not addressing the complex, human side of management such as relationships, motivation, and organizational turbulence.
- little room for flexibility, creativity, or originality on the worker’s part.
- the requirement for intensive interaction between workers and management.
A: not addressing the complex, human side of management such as relationships, motivation, and organizational turbulence.; little room for flexibility, creativity, or originality on the worker’s part.