Title: The Hawthorne Effect
Course: Demo 1

Q: The Hawthorne studies were done as part of a refocusing on managerial strategy incorporating:
- the effectiveness of management interaction
- the social aspects of corporate initiatives
- the socio-psychological aspects of human behavior in organizations
A: the socio-psychological aspects of human behavior in organizations

Q: The Hawthorne studies discovered that:
- workers have financial motives and social issues that are equally important factors in worker productivity
- workers are highly responsive to their managers providing additional attention and taking interest in their work
- changing a variable usually increased productivity, even if it was just a change back to the original condition
A: workers have financial motives and social issues that are equally important factors in worker productivity; workers are highly responsive to their managers providing additional attention and taking interest in their work; changing a variable usually increased productivity, even if it was just a change back to the original condition

Q: The conclusion of the Hawthorne studies was that:
- business organizations should be treated as social systems
- meeting individual needs and desires for inclusion in groups and decision-making is very important in employee productivity
- a business environment is more scientific than social
A: business organizations should be treated as social systems; meeting individual needs and desires for inclusion in groups and decision-making is very important in employee productivity

Q: Management, in any organization, can apply the conclusions of the Hawthorne studies by:
- improving lighting and other physical features of the workspace
- supplying additional layers of management and worker supervision
- creating a business environment where people feel they are a part of decision making and that they belong
A: creating a business environment where people feel they are a part of decision making and that they belong