By using or downloading the App, you agree that your personal information, including any information about your health that you provide directly to us or that we collect through your use of the App, will be transferred to and stored in the United States and handled as described in this Policy and in the Omron Heart Advisor End User License Agreement.
The Information We Collect About You
We collect information directly from you, from devices, and from certain services with which you connect, such as Apple Health and Google Fit, as well as automatically through your use of our App.
When You Create, Update, or add information to Your Profile. When you register to use the App or create a Heart Advisor account, we collect the personal information you provide us, including name, birthdate, email address, password, and your height, weight, and step length. We also collect any additional information you choose to add to your profile, including: your profile image, alcohol consumption, whether you are a smoker or non-smoker, caffeine consumption, medications you take, daily steps goal, daily sleep goals, daily weight goals, medical conditions and weight tracking.
When You Connect a Device to your App: We collect additional information from Devices you connect to your App:
When You Use a Connected Omron Device. When you use a connected Omron device, we collect activity, health, and testing results, and information from your Omron device. Activity, health, and testing results include: blood pressure readings, pulse rate, activity details like steps, calories burned, distance walked, aerobic steps, sleep duration, total awake time, low movement, high movement, auto sleep details, dates and times of activity or tests, blood pressure monitor cuff position, irregular heartbeat, movement error, TruRead average blood pressure results, weight, BMI, skeletal muscle percentage, resting metabolism, body fat percentage, visceral fat level and any notes added to the activities, tests, or readings in App. Information collected about the specific Omron device includes device identifiers (device model, serial number, and any identifiers you assign to your device) and when your Omron device is near your mobile device. Information collected from your mobile device at the time of recording includes accelerometer data, local time, local time zone, and geographic location.
Information Collected From Your Phone or Watch. In addition to the collection described above, we collect basic information from your mobile device, including device model and OS version, device ID, device language, activities within the App and how long the App is open.
If you choose to connect your mobile device to a compatible third party service, such as Apple Health or Google Fit, with your permission, we may collect information from your user profile. However, we do not share with anyone nor do we use information collected from Apple Health or Google Fit for marketing, advertising or user-based data mining purposes.
When You Contact Us. When you contact Omron directly, such as when you contact our Customer Support team, we will receive the contents of your message or any attachments you may send to us, as well as any additional information you choose to provide.
How We Use Your Information
As permitted by applicable law, we use your information, including your personal information, for the following purposes:
How We Share Your Information
We may share your information, including personal information, as follows:
With Your Consent. With your prior consent, we may share information from the App with third parties, including your personal information and data collected from your connected devices.
Information Crossing Borders
For our Canadian users, please note that we may transfer your personal information across provincial or national borders to fulfill any of the purposes described above, including to service providers located in the United States and other jurisdictions outside of Canada who may be subject to applicable disclosure laws in those jurisdictions. You may contact us at the contact information provided below to obtain information about our policies and practices regarding our transfer of data or use of service providers outside of Canada, or to ask questions about the collection, use, processing, disclosure or storage of personal information outside of Canada.
Third Party Analytics.
Currently, our systems do not recognize “do-not-track” requests.
Our App may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
Security of My Personal Information
We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security.
You should take steps to protect against unauthorized access to your password, phone, mobile device, and computer by, among other things, signing off after using a shared computer or device, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Access to and Deleting My Personal Information
You may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the App for a period of time.
For our Canadian users, upon written request and authentication of identity, we will provide you with your other personal information under our control, information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed.
In some situations we may not be able to provide access to certain personal information. This may be the case where, for example, disclosure would reveal personal information about another individual, the information was collected for the purpose of an investigation or where disclosure of the information would reveal confidential commercial information that, if disclosed, could harm our competitive position. We may also be prevented by law from providing access to certain personal information. When an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.
We store information associated with your account until your account is deleted. You can delete your account at any time by contacting Customer Support. Please note that it may take a bit of time to delete your account information, and we may preserve it for legal reasons or to prevent harm, including as described in the How Information Is Shared section.
We will make a reasonable effort to ensure that personal information we are using or disclosing is accurate and complete. In most cases, we rely on you to ensure that your information is current, complete and accurate.
If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed. When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under its control with a note that the correction was requested but not made.
What Choices Do I Have Regarding Promotional Emails or other Uses of My Personal Information?
As permitted by law and where required, with your consent, we may send periodic promotional emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails about recommendations or other information we think may interest you, please understand that we may still send you emails about your account or any services you have requested or received from us.
You may also withdraw your consent to our collections, uses and disclosures of your information at any time, subject to legal, contractual and other restrictions, provided that you give us reasonable notice of your withdrawal of consent. When we receive notice of withdrawal of consent, we will inform you of the likely consequences of that withdrawal of consent, which may include our inability to provide certain services for which that information is necessary.
Users Under 18
Our services are not designed for users under 18. If we discover that a user under 18 has provided us with personal information, we will delete such information from our systems.
If you have questions about the privacy aspects of our App or would like to make a complaint, please contact Omron at our Call Center at 866.216.1333 or email us at firstname.lastname@example.org.
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our App. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our App.