Siren Privacy Policy

Last modified: April 23, 2019

  1. Introduction

Siren Care, Inc.  (“Siren,” or we,” “our,” or “us”) respects your privacy, and we are committed to protecting it through our compliance with this policy.

This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit the websites https://siren.care, https://sirencare.com, https://sirensocks.com, and https://neurofabrics.com (collectively, our “Website”) and the Siren application (our “Application”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

It does not apply to information collected by:

Note, Siren is not a medical group. Your physician or other healthcare provider that you access or engage with through the use of our Website or Application (“Provider”) is responsible for providing you with a Notice of Privacy Practices describing the Provider’s collection and use of your health information is responsible for providing you with a Notice of Privacy Practices describing its collection and use of your health information, not Siren.  

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and Applications. By accessing or using our Website and/or Application, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website or Application after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

  1. Children Under the Age of 18

Our Website and Application are not intended for children under 18 years of age. No one under age 18 may provide any information to or through the Website or Application. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information on our Website or in our Applications or on or through any of their features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 18, please contact us at support@siren.care.

  1. Information We Collect About You and How We Collect It

Generally

We collect several types of information from and about users of our Website and Application, specifically information:

We collect this information:

Information You Provide to Us

The information we collect on or through our Website or through our Application is:

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or Application or transmitted to other users of the Website or Application or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website and Application with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Siren products, such as the Siren Diabetic Sock, automatically collect biometric data from you. You can use the Siren Smart Sock without using the Siren Application, in which case no information will be sent to the Siren Application or the Providers. To take advantage of the advanced features available through the Siren Application, the Siren Diabetic Sock can transmit your biometric information to Siren Application, together with usage information such as amount and time of usage of the Siren Diabetic Sock. Using the Siren Application enables Providers and Siren to receive device diagnostic and biometric data the purposes of providing the Siren Application functionality to you, improving device functionality and performance, and customer support.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website and Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, specifically:

The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Website and Application and to deliver a better and more personalized service by enabling us to:

The technologies we use for this automatic data collection may include:

  1. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Data:

We may also use your information to contact you about goods and services that may be of interest to you, including through newsletters. If you wish to opt-out of receiving such communications, you may do so at any time by clicking unsubscribe at the bottom of these communications or by visiting the Settings page of the Application. For more information, see Choices About How We Use and Disclose Your Information.

  1. Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this privacy policy:

We may also disclose your Personal Data:

  1. Choices About How We Use and Disclose Your Information

We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. These third parties may aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data:

  1. Your Rights Regarding Your Information and Accessing and Correcting Your Information

You can review and change your Personal Data by logging into our Website or Application and visiting the Settings sections of our Application. You may also notify us through the Contact Information below of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. You must contact your Provider, not Siren, for any questions regarding access or edits to your health information. You should also contact your Provider if would like to cancel or to delete your account. We or the Providers may not be able to delete your personal information except by also deleting your account with us. We or the Providers may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.

  1. Do Not Track Signals

Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals.

  1. Data Security

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. We use encryption technology for information sent and received by us.

The safety and security of your information also depends on you. Where you have chosen a password for the use of our Website or Application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website or on or through our Application. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, in your operating system, or in the Application.

  1. Changes to Our Privacy Policy

We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website’s home page or the Application’s home screen. If we make material changes to how we treat our users’ Personal Data, we will notify you by email to the email address specified in your account and/or through a notice on the Website’s home page or the Application’s home screen. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically accessing the Application or visiting our Website and reviewing this Privacy Policy to check for any changes.

  1. Contact Information

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, you may contact us at the contact information below or through the “Contact Us” page on our Website or in the Application.

How to Contact Us:

Siren Care, Inc.

Attn: Support

1256 Folsom St.

San Francisco, CA 94103

By Telephone: 1-888-459-5470

By Email: support@sirencare.com