UK Licence Agreement

Particulars

  1. “Booking Date” means <%= booking_date %>.
  2. “Provider” means <%= supplier_name %>.
  3. “Resident” means <%= guest_name %> (<%= guest_email %>).
  4. “Premises” means a <%= unit_type_name %> unit at the Property.
  5. “Property” means <%= property_name %> at <%= property_address %>.
  6. “Booking Period” means <%= start_date %> to <%= end_date %>, beginning on the Check-In Date and ending on the Check-Out Date, except where this may be extended.
  7. “Check-In Date” means <%= start_date %>.
  8. “Check-Out Date” means <%= end_date %>.
  9. “Accommodation Fee” means <%= corporate_nightly_rate_formatted %>.
  10. “Customer Fees” means <%= customer_fees %>.
  11. “Advance Fees” means <%= advance_fees %>.

This Licence is made on the Booking Date between the Provider and the Resident through the booking process on the UrbanDoor Inc platform ("UrbanDoor") with key terms inserted in this Licence from the Confirmed Booking created on the Booking Date. Any terms used in this Licence that are not defined have the meanings provided in the Confirmed Booking, the UrbanDoor Guest Terms of Service and the UrbanDoor Provider Agreement or as otherwise noted. The Confirmed Booking, the UrbanDoor Guest Terms of Service and the UrbanDoor Provider Agreement located on UrbanDoor’s website are hereby part of this Licence.

This Licence will be entered into by electronic means. The Resident will enter into the Licence by completing the booking process on the UrbanDoor platform. The Provider will enter into this Licence through the process set forth in the Provider Agreement between the Provider and UrbanDoor. The Resident will be fully liable for all obligations arising under this Agreement, and Provider may enforce the provisions of this Licence against the Resident.

It is agreed that this Licence does not give the Guest any legal right to stay on at the Premises once the Booking Period has ended.

  1. Licence

    1. In consideration of the Accommodation Fee and subject to the terms of this Licence the Provider gives the Resident a right until the final date of the Booking Period to use of the Premises and any communal areas of the Property at all times for residential purposes only save in circumstances where the Provider terminates this Licence in accordance with the terms of the Licence.
    2. This Licence will commence on the Check-In Date and end on the Check-Out Date unless terminated earlier in accordance with the terms of this Licence.
    3. If the Resident believes the Resident or a member of the Resident’s household requires an accommodation or modification as a result of a disability, the Resident should contact the Provider directly to arrange this.
    4. The Resident acknowledges to the Provider that:
      1. the Provider is entitled to exclusive control and possession of the Premises and may enter either by themselves or by some other party authorised by the Provider and remain on the Premises at any time and for all purposes without any interference by the Resident;
      2. nothing in this Licence gives any proprietary interest whatsoever to the Resident or confers exclusive possession of the Premises or creates any relationship of landlord and tenant;
      3. the Provider can withdraw or suspend any services to be provided by them (giving prior notice to the Resident where possible (except in cases of emergency)) if they consider it necessary to do so in the interests of good management including (without limitation) interruptions to allow the Provider to carry out repairs or alterations and the Provider shall not be liable for any costs, expenses, losses, liabilities damages or actions resulting from doing so;
      4. during the booking process, the Resident has provided to the Provider the names of all persons who will occupy the Premises (each, an “Occupant”) and the total number of Occupants of any age who will occupy the Premises. Unless otherwise provided in the Confirmed Booking, the Premises will be occupied only by the Resident and the Occupants, and at no time will more than two people per bedroom plus one additional person occupy the Premises. Therefore, unless otherwise specified, the occupancy of the Premises will not exceed the following: (a) two people for a studio unit; (b) three people for a one bedroom unit; (c) five people for a two bedroom unit; and (d) seven people for a three bedroom unit. No other persons have permission to occupy the Premises unless such permission is in writing and signed by the Provider or its authorised agent and for the avoidance of doubt the Provider's electronic signature will be sufficient to evidence such permission. If the number of occupants exceeds this occupancy standard, the Resident agrees that this will be a ground for the Provider to terminate Licence at the Provider’s sole discretion;
      5. the Resident will ensure that all Occupants and any other persons visiting the Premises ("Invitees") comply with the provisions of this Licence and will be responsible for any breach of this Licence by the Occupants or Invitees.
      6. the Provider’s property manager (the details of whom are as provided to the Resident on Check-In) (if any) is authorised to manage the Premises and the Property and is authorised to act on the Provider’s behalf in this respect.
      7. this Licence is personal to the Resident who will not deal in any way whatsoever with the benefit of this Licence.
  2. Background Checks

    If the Resident is informed during the UrbanDoor booking process that a background check is required, this will be carried out by UrbanDoor using third party providers. To the extent such background check is required, this Licence will be contingent upon a satisfactory report from the relevant provider. The background check criteria may include criminal history, rental history and credit history. Upon notice from UrbanDoor that the Resident has not received a satisfactory report, this Licence shall be deemed cancelled and of no further force and effect, and UrbanDoor shall refund the Advance Fee to the Resident.

  3. Check-In

    Prior to the Check-In Date, the Resident will provide to the Provider any such documents as may be required under the Right to Rent Scheme set out in the Immigration Act 2014 and/or any additional or subsequent legislation that may be introduced governing the right of individuals to rent property in the United Kingdom. For information please see https://www.gov.uk/check-tenant-right-to-rent-documents

  4. Delay in Possession

    If, for any reason, the Provider is unable to provide the Premises to the Resident by the scheduled Check-In Date, the termination of this Licence by the Provider will be subject to UrbanDoor’s cancellation policy set out at http://www.urbandoor.com/terms/cancellation-policy/

  5. Holding Over

    If the Resident fails to return possession of the Premises to the Provider on or before the Check-Out Date (as may be amended) or the date of termination of this Licence by any other means, then the Resident is deemed to be holding possession in accordance with the terms of this Licence. The Provider shall be entitled to take such action as may be appropriate to ensure that the Resident immediately removes all of their property and any persons occupying the Premises, returns all keys and access devices and delivers possession of the Premises to the Provider in clean condition and in good order and repair.

  6. Customer Fees

    1. The Resident will pay the Customer Fees upon receiving a Confirmed Booking. Such Customer Fees will include the Accommodation Fee, the UrbanDoor Customer Service Fee, any additional fees (such as fees for parking, pets or other items) and any other amounts due as set out in the Confirmed Booking and/or this Licence.
    2. The Customer Fees paid to the Provider and UrbanDoor will be paid through a third-party payment processor (the “Processor”) and the relevant portal can be accessed via the UrbanDoor platform. For any stays longer than thirty (30) days, the Resident will pay the Customer Fees in full, in advance, thirty (30) days before the first day of each calendar month through the Processor. If any payment tendered by a Resident is, for any reason whatsoever, returned unpaid by the credit card company or bank upon which it is drawn or charged back to the Provider, the Resident will be charged an additional fee of £50 for each returned transaction.
    3. If any amount due under this Licence has not been received by the Provider within five (5) days after its due date, the Resident will pay to the Provider a late charge of £ 100 plus an additional charge of £15 per day until the relevant amount due is paid (the “Late Charge”). The Resident agrees that the Late Charge is a reasonable estimate of the actual damages suffered by the Provider as a result of late payment.
    4. When the Provider receives any sums due under this Licence, they may apply these, at their sole discretion and without notice, first to any of the Resident’s unpaid obligations, then to current Customer Fees. The Provider may do so regardless of when the obligations arose. The Resident accepts that after the applicable due dates, the Provider does not have to accept any payments and that any repeated late payment of rent may result in the termination of this Licence.
    5. The Resident will be liable for all obligations arising under this Licence, whether or not the Resident remains in actual occupation of the Premises. The Resident is solely responsible for paying all amounts due under this Licence and the Provider will have no obligation to collect payment from any Occupants. The Provider’s acceptance of monies from any other individual will be deemed to be the payment of Customer Fees on behalf of the Resident and will not constitute permission for the person making the payment to occupy the Premises. Notwithstanding anything to the contrary set forth in this Licence, the Customer Fees and all other amounts due from the Resident under this Licence and the Confirmed Booking will be considered fees for use and occupancy of the Premises.
  7. Advance Fee

    The Resident will pay the Advance Fee (as set out in the Confirmed Booking) through the Processor at the time of booking. If the Resident fails to pay the Advance Fee (or if payment of the Advance Fee is cancelled or reversed), the Provider will have no obligation to provide the Premises to the Resident and Provider may treat this Licence as terminated and keep any monies that the Resident has paid (if any) necessary to compensate the Provider for the Resident’s default under the terms of this Licence.

  8. Package Release

    The Resident and the Occupants give the Provider and its agents permission to sign for and accept any parcels or letters that may be sent to the Resident or the Occupants, whether anticipated or unanticipated. The Provider is not responsible for any lost, damaged, or unordered deliveries. Nothing in this paragraph, however, obligates the Provider to accept any packages on behalf of the Resident or the Occupants and the Provider may choose not to do so.

  9. Resident obligations

    In consideration of the grant of this Licence the Resident agrees with the Provider throughout the Booking Period:

    1. to use the Property only for residential purposes and not to:
      1. cause any noise that can be heard outside the Premises and/or cause any nuisance, annoyance, danger, damage or disturbance to other occupiers of the Property and any adjoining property or to the Provider or commit waste in or about the Premises;
      2. smoke within the Premises or the Property other than in designated smoking areas. To the extent Smoking is allowed anywhere in the Property, a Resident who smokes, or allows Smoking by the Occupants or their respective invitees or Residents, must ensure the smoke does not disturb the quiet enjoyment of other Residents or residents;
      3. bring any hazardous substances, weapons of any kind or drugs (where possession or use is prohibited by law) into the Property;
      4. use the Premises as a business address, nor conduct business activities on the Premises. Conducting business activities includes, without limitation, using the Premises as a mailing address for a business enterprise, having a business telephone line in the Premises, meeting with business clients at the Premises, having business stationery setting forth the address of the Premises as a business address, assembling or manufacturing any product upon the Premises, or otherwise holding out the Premises as the address of any business;
      5. interfere with the operations of the Property or the work of the Provider’s employees or agents;
      6. keep on the Property or the Premises any flammable or explosive materials or any substance considered dangerous, hazardous or toxic
    2. not to damage the Premises and/or the Property or the furniture, furnishings and any other items therein ("the Property Items") or permit the same to be done and to keep the Premises and the Property clean and tidy and clear of rubbish and to keep both the Premises and the Property Items in as good repair and condition as they are at the Check-In Date (fair wear and tear excepted) and to maintain the Premises in a manner that prevents the occurrence of an infestation of insects and vermin; and
    3. not to use the Premises or the Property for any immoral, improper or illegal purpose and to reimburse and indemnify the Provider against all fines or other penalties incurred by the Provider as a result of the Resident’s or the Occupants’ violation of any statute, regulation or other governmental restriction; and
    4. not to make any alterations or improvements to the Premises or the Property Items without the prior written consent of the Provider. All additions, fixtures and improvements will be the Provider’s property and will remain upon the Premises after the termination of this Licence unless the Provider, as a condition to allowing the Resident to make such alteration, requires that the Premises be restored to the condition existing prior to such alteration or addition. Residents will not install additional or different locks or gates on any doors or windows of the Premises without the written permission of the Provider. If the Provider approves the Residents' request to install such locks, the Resident agrees to provide the Provider with a key for each lock; and
    5. not to remove any of the Property Items from the Property; and
    6. not to assign this Licence nor sublet the Premises or any part of it or part with possession or share possession excepting the right of the Resident and the Occupiers to live at the Premises. Any assignment, subletting, licence or transfer (whether by Resident’s voluntary act, operation of law, or otherwise), will be void, and the Provider may elect to treat it as a non-curable material default under the terms of this Licence; and
    7. not to bring any pets into the Property or onto the Premises unless this has been authorised in the Confirmed Booking (“Permitted Pets”). Other than Permitted Pets, animals may not be brought upon the Premises, whether such animals belong to the Resident or to any other person. This provision does not apply to assistance animals necessary because of a disability. A disabled individual who requires an animal in order to be able to use and enjoy the Premises or the Property should contact the Provider before bringing the animal onto the Premises and request permission; and
    8. not to do or omit to do anything in the Premises or the areas in the Property provided by the Provider from time to time (or by any superior landlord which the Provider has the right to use pursuant to the terms of any superior lease) for the benefit of all occupiers of the Property including the contents within (the "Common Areas") which may make any insurance policy relating to the Property void or voidable or which will increase the insurance premium payable for such insurance; and
    9. to observe and comply with the regulations and conditions relating to the Premises and/or the Property and/or the development on which the Property is situated regarding the use and occupation of the Premises (the “Rules”), which Rules are incorporated into and made a part of this Licence. Some Rules appear in this Licence, others will be provided to the Resident in writing, others may be posted in recreational, storage, parking, service and amenity areas of the Property. The Resident is required to abide by the Rules in all respects. The Rules are subject to modification from time to time with reasonable prior notice, and the Resident will be bound by such modifications; and
    10. to promptly advise the Provider of any damage to or defect in the Premises and/or the Property and/or the Property Items. Such notice can be submitted in writing to the Provider, through the maintenance request process on the UrbanDoor platform. Compliance with oral requests for repairs or maintenance does not waive the requirement for written notice under this section; and
    11. to operate the electrical appliances in the Premises in accordance with the manufacturer's instructions as included within the pack relating to the Premises provided to the Resident on occupation of the Premises and not change, damage, alter or interfere with them in any way; and
    12. not to use grills, barbeques or any other open flame device in or on the Premises and/or in the Property; and
    13. not to tamper with the fire prevention systems and control equipment (including not maliciously, recklessly or negligently activating such fire prevention systems) and to vacate the Property (and to ensure that any visitors also vacate the Property), immediately whenever the fire alarm is sounded; and
    14. not to use designated fire escapes except for the purposes of emergency escape; and
    15. not to obstruct any means of access within the Property or any of the Common Areas; and
    16. not to keep, store or use any gas or oil heater or other fuel burning appliance in the Property, including candles; and
    17. not to damage or leave in a dirty or untidy state any parts of the Property; and
    18. not to fix anything to the interior of the Premises in any manner which may damage the structure or decoration of the Property or place anything outside the windows of the Premises or in the Common Areas; and
    19. not to fix anything to the interior of the Premises including anything affixed to the walls with "blu-tack" without the Provider's prior consent in writing; and
    20. not to erect any external wireless or television aerial or satellite dish; and
    21. not to bring into the Premises any articles which would cause undue stress to the surface/ structure of the floors within the Premises; and
    22. not to put any rubbish on any balcony at the Premises and only to dispose of rubbish in the allocated rubbish areas on the development upon which the Property is located; and
    23. to co-operate in all recycling efforts at the Property; and
    24. not to allow any caravan, trailer or boat onto any part of the development upon which the Property is located; and
    25. to report any accident or incident in or around the Property to the Provider or their agent as soon as possible after it occurs and in any event no later than within 48 hours after it occurs and, if reasonably requested to do so by the Provider or their agent, the Resident agrees to complete an incident or accident form and return it to the Provider or their agent as instructed; and
    26. to comply with all statutes and other laws and regulations in relation to the Resident's use of the Premises and the Property; and
    27. to pay to the Provider a fair and reasonable proportion, as determined by the Provider or their agent acting reasonably, of any costs incurred by the Provider in repairing any damage to the Premises and/or in replacing any of the Property Items of the Premises (if any), which damage is caused by the Resident or the Resident's failure to observe and comply with the Resident's obligations under this Licence.
  10. Our Obligations

    In consideration of the grant of this Licence and subject to payment of the Customer Fees the Provider will allow the Resident to quietly possess and enjoy the Premises and

    1. to pay all taxes, bills, television licences or any other costs required to run the Premises or the Property. With respect to the utilities to be paid by the Provider, the Resident will not make excessive or unreasonable use of such utilities. If the Resident does make excessive or unreasonable use of such utilities, the Provider may bill the Resident for such excessive or unreasonable use and such charges shall be payable, in full, as additional fees together with the regular Customer Fees on the first day of the month next following the date of such billing. The Resident will not use any utilities in the Common Areas of the Property for his/her own personal use without the written consent of the Provider. The Resident accepts that the Provider may interrupt the utility service as needed to avoid property damage or to perform necessary work or repairs;
    2. to clean, maintain, light and heat the Common Areas;
    3. to clean the windows in the Premises and the Common Areas;
    4. to insure the Premises (or ensure that any superior landlord insures the Property) and the Property Items therein (if any) for the full reinstatement cost with a reputable company and keep the same insured during the Booking Period against fire, explosion, lightning, earthquake, storm, flood, bursting and overflowing of water tanks, apparatus or pipes, impact by aircraft and articles dropped from them, impact by vehicles, riot, civil commotion and any other risks against which the Provider or the superior landlord decide to insure against from time to time (the "Insured Risks"). The Provider (at its sole discretion) will have the option to make good any damage caused by an Insured Risk or terminate this Licence. If the Provider elects to terminate this Licence, all interests of the Resident will terminate and the Provider will have no obligation to pay any accommodation costs or other expenses of the Resident from the termination date. The Resident will comply with UrbanDoor’s insurance requirements set forth at https://help.urbandoor.com/categories/insurance-ByIZ_sRsX.
    5. where the Provider owns the Property by virtue of a superior lease, the Provider confirms that they will comply with all the lessee’s covenants therein contained (so far as the Resident does not specifically agree to do this under the terms of this Licence) and shall use all We reasonably can to enforce the Lessor’s covenants in that superior lease and to pay all charges imposed by any superior landlord for allowing the Provider to enter into this Licence and by entering into this Licence the Resident acknowledges that you have received a copy of any such superior lease prior to the commencement of the Booking Period; and
    6. to maintain the structure of the Property (save where this is the obligation of any superior landlord) and all installations in the Premises and in the Property for the supply of water, gas and electricity.

      If the Provider is in breach of any of the above provisions or any statutory obligations in relation to the maintenance of the Premises, the Resident may terminate this Licence by following this procedure:

      1. all Customer Fees must be current and the Resident must make a written request by emailing support@urbandoor.com for repair or remedy of the condition after which the Provider will have a reasonable time for repair or remedy;
      2. if the Provider fails to carry out the repair or remedy the breach, the Resident must make a second written request again by emailing support@urbandoor.com for the repair or remedy after which the Provider will have a reasonable time for the repair or remedy; and
      3. if the repair or remedy still hasn’t been accomplished within that reasonable time period, the Resident may immediately terminate this Licence by giving the Provider a final written notice.
    7. The Provider’s failure on any occasion to require strict compliance with any provision of this Licence or to exercise any rights arising under this Licence will not be deemed a waiver of the Provider’s right subsequently to enforce any such provision or to insist upon any such right. The fact that the Provider may have accepted late payment(s) on one or more occasions will not be deemed a waiver of the Provider’s right to insist upon timely payment of fees or to exercise any remedy available for late payment. Acceptance of fees following a default under this Licence will not be deemed to constitute a waiver of such default. No custom or practice which may develop between the parties in the course of the tenancy will be construed to waive the right of the Provider to enforce any provision of this Licence.
  11. Parking

    1. The Resident will not have any parking rights unless it is expressly stated in the Confirmed Booking. If the Resident does have parking rights, such parking will be unassigned (unless expressly provided in the Confirmed Parking) and limited to the parking area specified in the Confirmed Booking.
    2. Where parking is allocated to the Resident only one private motor vehicle per space is to be parked in each parking space (if more than one) at the Property; and
    3. The parking area may not be used for operation of a business or as an extension of the living area of the Premises.
    4. The Provider reserves the right to temporarily or permanently change the Resident’s parking area and to assign another to the Resident on the giving of five (5) days’ notice to the Resident.
    5. The Provider may require the use of parking stickers or other devices to control parking.
    6. Parking spaces may be used only for parking passenger automobiles or light utility vehicles.
    7. If a garage has been assigned to the Resident as his or her parking area, the Resident must park in it to maximize non-garage parking space for others. However, the Resident may use the Resident’s garage secondarily for storage, but only if it does not interfere with the Resident’s ability to park in the garage. Garage doors must be kept closed and locked unless the Resident is entering or exiting the garage.
    8. Vehicles not kept in compliance with applicable rules, regulations and law are subject to towing at the vehicle owner’s expense. A vehicle may be towed if it: (a) has flat tires or other condition rendering it inoperable; (b) is leaking fluids; (c) is not taxed; (d) takes up more than one parking space; (e) belongs to a Resident who has surrendered or abandoned the Premises; (f) is parked in a marked handicap space without the legally required handicap insignia; (g) blocks another vehicle from exiting; (h) is parked in a designated “no parking” or “restricted parking” area; (i) is parked in a space reserved for other Residents; (j) is not properly parked in a designated area; (k) blocks access to a garbage area, entrance, driveway, other parking spaces, or other area; (l) cannot lawfully be operated as a vehicle on the road; (m) has a malfunctioning alarm or has an alarm which is not silenced within 10 minutes; (n) is parked in a designated visitor or office parking space; or (o) any other reason allowed by law. Petrol, fuels or other explosive materials may not be stored anywhere in the Premises or on the Property.
    9. The Resident will be responsible for any oil stains and other damage caused by the Resident’s or the Occupants’ vehicles.
    10. Parking is at the risk of the vehicle owner or operator. The Provider will have no liability for damage to or loss of any vehicle or any personal property contained within a vehicle or a garage.
    11. Parking spaces may not be available for Residents or they may be limited in number and location.
    12. The Resident may install an electric vehicle charging device only with Provider’s advance written consent, which will be granted or withheld in Provider’s sole discretion.
  12. Our Access

    1. We reserve the right to enter the Property at reasonable times upon reasonable notice (except in the case of an emergency or where access is required for the proper performance of the Licence, where no notice need be given) in order to:
      1. Inspect the condition and state of repair; and/or
      2. show the accommodation to prospective new occupiers; and/or
      3. carry out any maintenance or repairs to the Property or the Building required by the Licence or by Statute.
    2. The Provider reserves the right to move the Resident and the Occupiers to alternative accommodation on reasonable prior notice (except in cases of emergency) to allow repairs, improvements or renovations to be carried out to the Premises or the Property and you will occupy any alternative accommodation on the same terms as this Licence. The Provider will be responsible for paying for the alternative accommodation and the Resident will remain responsible for all Customer Fees or Accommodation Fees while the Provider is paying for such alternative accommodation. If the Resident elects to relocate temporarily to housing other than that provided by the Provider, then the Provider will have no obligation to pay the cost of such housing, which will be at the Resident’s sole cost and expense; although the Resident will have no obligation to pay the Customer Fees or Accommodation Fees during the time the Premises are not available to the Resident. However, If the work or repairs are required because of the conduct of the Resident or the conduct of the Resident’s household, invitees or Residents then the Provider will be relieved of its obligation to pay for alternative housing and the Resident will remain responsible for both the Customer Fees or Accommodation Fees and the cost of alternative housing during the time when the Resident must vacate the Premises for any work to be completed.
  13. General

    1. The Resident acknowledges that the Premises are equipped with operable smoke detector(s). The Resident will not interfere with the presence or operability of such smoke detectors and will report immediately to the Provider, in writing, any defects in the condition of any smoke detectors. If the smoke detector(s) is battery operated, as part of the consideration of this Licence, the Resident will promptly submit a request to UrbanDoor’s support if the battery needs to be replaced.
    2. If a carbon-monoxide device has been installed within the Premises, the Resident is responsible for notifying the Provider if the Resident becomes aware of an inoperable or deficient carbon-monoxide device within the Premises. The Provider will correct any reported deficiencies or inoperabilities in the carbon-monoxide device. The Resident will not interfere with the presence or operability of any carbon-monoxide device. If the carbon-monoxide device(s) is battery operated, as part of the consideration of this Licence, the Resident will promptly submit a request to UrbanDoor’s support if the battery needs to be replaced.
  14. Cancellation

    Any cancellation by the Resident will be subject to UrbanDoor’s cancellation policy set forth at http://www.urbandoor.com/terms/cancellation-policy/

  15. Termination

    1. The Provider may terminate this Licence immediately by serving written notice on the Resident if:
      1. The Resident does not pay the Customer Fee or any other sums due under this Licence on the dates they become due pursuant to the terms of this Licence; or
      2. The Resident is in breach of any provision of this Licence; or
      3. The Provider becomes aware that the Premises is being occupied by unauthorised individuals which shall constitute a breach of this Licence; or
      4. The Resident becomes insolvent or is subject to insolvency proceedings.
    2. The ending of this Licence, howsoever or whenever it ends, will not release The Resident from any breaches of the terms of this Licence which occurred during its subsistence and will be without prejudice to any right that the Provider may have in respect of such breaches.
    3. The Provider is entitled to recover from the Resident all damages the Provider incurs as a result of any breach of this Licence, including the cost of recovering possession of the Premises, commissions, advertising expenses and other costs incurred resulting from the Resident’s breach of this Licence and the fees and other amounts due through the end of the Booking Period and any other amount necessary to compensate the Provider for the Resident’s breach of this Licence, minus any amounts the Provider reasonably could have avoided.
    4. A negative report reflecting on credit record may be submitted to credit reporting agencies if the Resident fails to fulfill the terms of the Resident’s obligations under this Licence.
  16. Term Extension

    1. Subject to availability the Provider will grant an extension of this Licence if the Resident is not in breach of the terms of this Licence and provides the Provider with at least [30] days' notice in writing of the Resident's request for the licence to be extended and the proposed extended Booking Period. The Provider is not under any obligation to agree to the request for an extension.
  17. Departure

    1. By no later than 11am on the last day of the Booking Period the Resident must:
      1. return the Premises and the Property Items and key/fob of the Premises to the Provider or their agent in the same condition as they were on the Check-In Date (fair wear and tear excepted); and
      2. remove all personal possessions from the Premises; and
      3. vacate any parking area or garage, as applicable; and
      4. clean the Premises to the level of cleanliness as it was on the Check-In Date.

      The Resident agrees to pay for any damage, beyond normal wear and tear, if such damage is caused by the Resident, the Occupants, or their Residents or invitees. The Provider or their agent will identify any damage or other charges promptly and within the time frames required under applicable law (if any), and the Resident agrees to pay such sums as an additional Customer Fee with the next payment due or, if this Licence has been terminated, immediately upon request by the Provider.

  18. Abandoned Goods

    1. In addition to any other remedy available to the Provider if any items are left at on the Premises at the end of the Booking Period and the Resident does not remove them unless it’s agreed otherwise then the Provider will remove and store, at cost of the Resident, the items for a maximum of one month to allow for collection.
    2. If the Resident does not collect the items within one month the Provider will dispose of the items at the cost of the Resident and any costs for storage, removal or disposal may be deducted from the sale proceeds.
    3. The Resident agrees to indemnify the Provider against any liability to a third party whose property has been so sold by the Provider.
  19. Indemnities

    1. Neither the Provider nor UrbanDoor will be liable to the Resident, the Occupants or any Residents or invitees of the Resident for any damage or losses to person or property arising from any cause including, but not limited to, theft, burglary, assault, vandalism, fire, flood, water leaks, rain, hail, ice, snow, smoke, lightning, wind, explosion, interruption of utilities, earthquake, war, demonstrations, or any other condition over which the Provider has no control.
    2. The Resident will indemnify and keep the Provider and UrbanDoor indemnified against any claims arising out of any death or injury to any person, or any damage to property, if such injury or damage is caused directly or indirectly by the act, omission, negligence, fault, or default under this Licence of the Resident, the Occupants or their respective Residents or invitees.
    3. This Licence and all rights of the Resident arising out of it are expressly agreed to be subject and subordinate in all respects to the lien of any present or future mortgages which are or may be placed upon the Property and/or the Premises and to all other rights acquired by the holder of any such mortgage(s).
    4. If the Property and/or the Premises is sold or the ownership interest otherwise transferred, the successor in title of the Provider will be deemed the assignee of all rights arising under this Licence, and will be entitled to enforce the provisions of this Licence against the Resident. Nothing in this provision will be construed as conflicting or superseding the foregoing subordination or as requiring a continuation of the tenancy in the event of an enforcement by a lender under the terms of their charge or other involuntary transfer of ownership
  20. Entire agreement

    1. This Licence constitutes the entire agreement between the parties in respect of the Resident's use of the Premises.
    2. The Resident acknowledges that this Licence has not been entered into in reliance wholly or partly on any statement or representation made by or on behalf of UrbanDoor or the Provider.
  21. Severance

    If a provision or paragraph of this Licence is legally invalid, or declared by a court to be unenforceable, such provision or paragraph will be deemed deleted and the rest of this Licence will remain in full force and effect. To the extent any provision of this Licence is in direct conflict with any provisions of applicable law, such provision is hereby deleted. Any provision specifically required by applicable law which is not included in this Licence is hereby inserted as an additional provision of this Licence, but only to the extent required by applicable law and then only so long as the provision of the applicable law is not repealed or held invalid by a court of competent jurisdiction.

  22. Notices

    Any notice to be given under this Licence shall only be sufficiently served or delivered if sent by first-class pre-paid post or by special delivery post or delivered personally addressed as the case may be to the Provider or the Resident at their address as set out in the Particulars and any notice or document delivered by post as stated above shall be deemed to be served or delivered upon delivery, if delivered by hand or facsimile, or on the second business day following the day of posting if sent by recorded delivery or first class post.

  23. Exclusion of third party rights

    Unless expressly provided in this Licence, no express term of this Licence or any term implied under it is enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to it.

  24. Governing law and jurisdiction

    1. This Licence and any dispute, claim or obligation (whether contractual or non-contractual) arising out of or in connection with it, its subject matter or formation shall be governed by English law.
    2. The parties irrevocably agree that the English courts shall have exclusive jurisdiction to settle any dispute or claim (whether contractual or non-contractual) arising out of or in connection with this Licence, its subject matter or formation.
  25. Time is of the Essence

    Time is of the essence with respect to the provisions of this Licence.