VetRide 2.208 (09/30/2025)

Dashboard

  • Enhancement - A new Dispatcher user role is now available. This role will not have access to any cost information (cost breakdowns, invoices, etc). The existing Dispatcher role has been renamed to Manager.

  • Enhancement - Added Member ID and Invoice Number columns to the trip manifest and removed Passenger ID and Address ID columns (Excel only).

  • Enhancement - When completing trips in bulk, it is now possible to specify that an additional review by another vendor user is required.

  • Enhancement - The additional vendor review of trips can now be performed in bulk.

  • Enhancement - The trip manifests will now include additional information used for calculation of the costs (managers only). Assigned trips and trips requiring additional vendor review will now be included in the manifest as well.

  • Enhancement - The search filters and current page now persists when navigating to other pages, but will still be cleared if the web browser is refreshed.

  • Enhancement - The max page size has been increased to 250.

Dashboard → Trip Details

  • Enhancement - Third party vendors can now upload files for a trip after accepting the trip.

Invoices

  • Enhancement - Additional information about the invoices is now being displayed in the list: IPPS Status, IPPS Status Update Timestamp, Processed For Payment Timestamp.

  • Enhancement - The search filters and current page now persists when navigating to other pages, but will still be cleared if the web browser is refreshed.

  • Enhancement - The max page size has been increased to 250.

Other

  • Enhancement - Draw user’s attention to the inactive web browser window/tab: play an alert sound, display a system notification, and show a warning icon in the window title.

VetRide 2.207 (08/27/2025)

Business Registration

  • Enhancement - Business Registration Group Brokers can now review and manage Trips and invoices.

Trips

  • Enhancement - Added a stat filter for "Additional Review" at the top of the Trip dashboard.

  • Enhancement - Added a checkbox to "Require Additional Vendor Review" when a Dispatcher marks a Trip "Complete", "No Show", or "Canceled".

  • Enhancement - Passenger height is now displayed on the Trip details page.

  • Regression Fix - "Accept Trip" validation errors should no longer show times in the Zulu (GMT) timezone.

Invoices

  • Enhancement - Invoice Search is now sorted by date of creation in descending order and the default date range has been changed to "Last 90 Days".

  • Enhancement - Added the ability to export Invoices to Excel (XLSX).

VetRide 2.206 (07/23/2025)

Trip Dashboard → Accept

  • Enhancement - The mobility type for the Trip is displayed in the popup.

Trip Dashboard → Trip Details

  • Enhancement - A Third Party Dispatcher can update a Third Party comment.

  • Enhancement - The "Third Party Comment" text legibility has been increased.

Users

  • Regression Fix - User accounts created greater than 60 days ago were not locked if they had not logged into a VetRide application.

VetRide 2.205 (06/25/2025)

  • No changes in this release.

VetRide 2.204 (05/28/2025)

Trips

  • Enhancement - A Trip can be marked as Canceled or No-Show for no charge.

  • Regression Fix - The "Review Changes (Complete)" button could not be clicked due to the Third Party threshold in specific circumstances.

General

  • Enhancement - Various performance improvements have been implemented, specifically in Driver, User, Veteran modules.

VetRide 2.202 (04/30/2025)

General

  • Vendors associated with Business Registration will now be able to switch sites within the Vendor Portal if they are multi-site.

Drivers

  • "Manage Third Party Driver" has been changed to "Manage Business Registration Drivers" if the third party was migrated to use Business Registration.

Users

  • Enhancement - "Manage Third Party Users" has been changed to "Manage Business Registration Users" if the third party was migrated to use Business Registration.

  • Enhancement - Business Registration Users which are associated with a Vendor are now able to login to the Vendor Portal.

Trips

  • Enhancement - Renamed "Vendor Only Notes" to "Dispatch Notes".

  • Enhancement - An icon is now displayed for Trips if the level of service is Fixed-Wing or Rotary-Wing.

VetRide 2.198 (03/26/2025)

Dashboard

  • Enhancement - It is no longer possible to accept or complete trips that fall outside a site-specific threshold window (default is 30 days).

  • Regression Fix - Fixed an issue where the PDF manifest would include trips that were not accepted.

Dashboard → Trip Details

  • Feedback - The Preferred Pick Up Time is now displayed on the trip details page.

VetRide 2.197 (02/20/2025)

  • Enhancement - Added "Complete Trip" to the bulk actions drop down that is enabled only if all Trips are Scheduled, In Progress, or Ready for Completion.

  • Enhancement - An error message will now be displayed if more fixed cost line items than allowed by VTS are used upon Trip completion.

VetRide 2.194 (01/29/2025)

Trips

  • Enhancement - An "Autofill w/ estimated values" button has been added to the "Complete Trip" form.

  • Enhancement - Date and time input fields are separated.

  • Enhancement - Optionally, estimated unloaded mileage (derived from a) start address - as well as dropoff and estimated dropoff times - can be set in the "Complete Trip" form.

  • Enhancement - The button to complete a Trip has been separated (Cancel, Complete, No-Show).

  • Regression Fix - Acceptance for a Trip has been resolved in the future.

  • Regression Fix - An error wrt the start date has been resolved.

Web Notifications

  • Enhancement - Links and unread statuses wrt Web Notifications are more defined.

  • Regression Fix - An issue where the click of a link did not dismiss the modal properly has been resolved.

  • Regression Fix - The style for the unread count badge has been resolved.

Other

  • Regression Fix - The behavior for time input fields is more reliable.

  • Regression Fix - The inactivity logic has been improved.

VetRide 2.193 (11/25/2024)

Dashboard

  • Enhancement - Trips may now be returned by VTS with possible changes to the estimated/actual cost. These changes need to be reviewed and those trips need to be accepted and/or completed again before payment can be made. A new Returned By VTS filter has been added to find these trips.

  • Enhancement - New type of web notification is available: Third Party Trip Returned. This type of notification will be sent when a trip is Returned By VTS.

VetRide 2.190 (10/29/2024)

Dashboard → Trip Details

  • Enhancement - New type of Third Party Contract Line Item added: Unloaded Mileage Rate.

VetRide 2.189 (10/22/2024)

  • Bugfix - Fixed a bug where users were erroneously receiving web notifications for other users.

  • Enhancement - Linked riders now appear in the Companions section of Trips and Veteran profiles with the Linked Rider icon and phone number.

VetRide 2.182 (9/5/2024)

Trips

  • Bugfix - Displays of comments notes correctly handle carriage returns.

VetRide 2.181 (8/28/2024)

General

  • Bugfix - Application iconography has now been updated to properly adhere to the style guidelines created by the VA.

Trips

  • Bugfix - Displays of notes now correctly handle carriage returns.

VetRide 2.177 (7/31/2024)

Dashboard → Trip Details → Complete Trip

  • Bugfix - Fixed an issue where validation was not being performed on the timestamp input fields allowing illogical values to be entered.

Web Notifications

  • Bugfix - Fixed an issue with web notifications not showing up in the web portal until the page is refreshed.

VetRide 2.174 (6/26/2024)

  • Bugfix - Web Notifications should now correctly appear in the Third Party Portal.

VetRide 2.172 (5/29/2024)

Dashboard

  • Enhancement - New statuses to filter invoices by: Requires Manual Review, Pending IPPS Processing, Returned By IPPS, Refused By IPPS, Paid Through IPPS.

Invoices

  • Enhancement - EDI Transactions are now displayed on the Invoice Details page.

VetRide 2.169 (5/1/2024)

Trips

  • Bugfix - Fixed an issue where the estimated pickup time could be incorrect after the acceptance of a Trip.

VetRide 2.168 (3/27/2023)

Other

  • Compliance - Addressed all 508 findings identified in the most recent 508 audit.

VetRide 2.164 (12/19/2023)

Dashboard → Trip Details → Complete Trip

  • Enhancement - A note may now be provided for each line item to accomodate processing of payments.

VetRide 2.163 (11/03/2023)

Dashboard

  • Enhancement - A driver may now be assigned to a trip directly from the trip list on the dashboard.

  • Enhancement - It is now possible to filters the trips by the Level of Service, which is also displayed in the search results.

Other

  • Compliance - Addressed all 508 findings identified in the most recent 508 audit.

VetRide 2.161 (07/31/2023)

Dashboard

  • Enhancement - Trips can now be searched by trip ID and passenger name.

  • Enhancement - Trips can now be filtered by mobility type, invoice status, and specific invoice.

  • Enhancement - Individual trips can now be accepted or rejected from the dashboard.

  • Enhancement - Individual trips can now be completed from the dashboard.

  • Enhancement - Multiple trips can now be accepted or rejected from the dashboard in bulk.

  • Enhancement - Trip counts broken down by the trip status are now shown at the top of the dashboard.

  • Enhancement - The list of trips can now reload automatically by selecting a time interval from the Auto Refresh dropdown in the top right corner of the dashboard.

  • Enhancement - The Assigned trip status has been renamed to New.

  • Enhancement - The estimated & actual cost breakdown of a trip can now be viewed from the dashboard.

  • Enhancement - The estimated pick up time of a trip can now be updated from the dashboard.

Dashboard → Trip Details

  • Enhancement - There is no longer a need to manually update the execution metrics of a trip prior to completion. Instead, the execution metrics will be collected when completing the trip.

  • Enhancement - The form for updating the execution metrics of a form has been redesigned to improve ease of use. The Loaded Distance and Pick-up Time metrics can now be auto-filled using the estimated values.

  • Enhancement - A trip can now be assigned to a third party driver. This information will be take into account in a future release of the VendorPass mobile applications that’s used by the drivers.

Web Notifications

  • Enhancement - Web notifications are now available in the third party portal. They can be accessed by clicking on the bell icon in the top right corner.

  • Enhancement - A notification sound will now be played when new notifications are received while the portal is open.

  • Enhancement - New type of web notification is available: Trip Assigned.

  • Enhancement - New type of web notification is available: Trip Cancelled.

  • Enhancement - New type of web notification is available: Trip Unassigned.

Invoices

  • Enhancement - The Received invoice status has been renamed to Submitted.

Users

  • Enhancements - Additional third party user accounts may now be created and managed by an authorized third party user.

Other

  • Enhancement - The navigation menu on the left hand side will now automatically collapse to the "narrow" mode when the width of the web browser is under 1400 pixels.